CCTV Operator

Harrods Careers; Cheltenham; On-site; GBP 34,000 - 41,000; Full time

Job summary

A luxury retail organization is looking for a CCTV Operator to join their Security Operations Centre team in Cheltenham. This role involves monitoring CCTV for crime and safety, with a salary of £40,338 and a comprehensive benefits package, including a pension and significant discounts. Candidates with effective communication skills and attention to detail are encouraged to apply and pursue growth opportunities within the company.

Benefits

Company pension

21 days holiday

Birthday off

Up to 33% in-store discount

Season ticket loan

Qualifications

• Adequate experience in a high-pressure security operations center environment.
• Effective communication with team members and customers.
• High level of verbal and written communication.
• Ability to complete detailed entries on reporting systems.

Responsibilities

• Monitor CCTV for crime prevention and detection.
• Detect potential health and safety issues.
• Provide quality information through communication.
• Complete full and detailed entries in reporting systems.

Skills

CCTV monitoring

Communication skills

Attention to detail

Knowledge of laws and court procedures

Job description

CCTV Operator

About the Role

We're currently recruiting for a Security Operations Centre (SOC) Operative to join our experienced Security Operations Centre team. Our SOC Operatives play a key role in preventing and detecting offences against Harrods, its staff, customers, products & assets by using a intelligence led, proactive and collaborative way of working.

About You

You will be adept at monitoring CCTV for prevention and detection of crime and potential health and safety issues. You will also have knowledge of the laws, rules of evidence and court procedures relevant to the role.

You will also:

• Have prior experience in a high pressure security operations centre environment
• Have the ability to communicate effectively to team members, internal and external customers and peers
• Have a high level of verbal and written communications, provide quality information and have a clear communication style
• Have excellent attention to detail will be key, as you will have to complete full and detailed entries on the reporting system/intelligence system.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

You will benefit from a competitive salary of £40,338 and an excellent benefits package, including a company pension, 21 days holiday and your birthday off, up to 33% in-store discount and a season ticket loan. We also offer career growth opportunities, and are proud of the length of service within our security team. We also offer an intensive training when you join, and will continue to invest in your training and development at Harrods.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information

Time Type: Permanent

Department: Security Operations Centre (Jed Mulcahy)