CCTV Operative

Portsmouth City Council; England; On-site; GBP 24,000 - 32,000; Full time

Job summary

A local governmental authority in the UK is seeking a proactive individual for a monitoring role within the CCTV team. Responsibilities include monitoring Public Space Surveillance cameras, managing alarm systems, and liaising with police and external agencies. The ideal candidate will have experience in CCTV operation, effective communication skills, and the ability to manage multiple systems during overnight shifts. Flexibility for night and weekend shifts is necessary.

Responsibilities

• Monitor CCTV cameras across the city.
• Manage alarm panels during specified hours.
• Liaise with various customers including the police and solicitors.
• Ensure security measures are in place for access and egress.

Skills

CCTV operation experience

Control room experience

Knowledge of data protection laws

Attention to detail

Incident response skills

Effective communication

Data management

Ability to work independently and in a team

Shift work flexibility

Job description

Working within the CCTV team within Community Safety you will report directly to the CCTV Manager. You will be responsible for the proactive monitoring of the City Council's Public Space Surveillance CCTV cameras located throughout the city and suite of cameras within various Local Area Housing schemes and Community buildings. You will be required to liaise with varying customers which will include other PCC departments and external customers such as police and solicitors. During the hours of 0000 and 0600 your responsibilities will also include the management of the alarm panels this is to include the fire and Intruder alarm, checking that 2 doors are secure and allowing access and egress from the building/ car park of visitors/contractors. The priorities for the roles will be first and foremost the alarm panels followed by CCTV monitoring finally visitor access etc.

Skills

• Has experience of or relevant transferable skills in operating CCTV or other surveillance systems.
• Has experience of or relevant transferable skills in working in a control room environment and managing multiple screens or systems.
• Has knowledge of and understands data protection laws, confidentiality requirements and how to apply them in practice.
• Can maintain high attention to detail during extended monitoring periods.
• Has the relevant skills in identifying and responding to incidents before they escape.
• Can prioritise tasks effectively during overnight shifts when managing alarms, CCTV monitoring, and visitor access.
• Can communicate effectively with emergency services or external agencies.
• Has used computer systems to record information or manage data.
• Is able to work alone but also as part of a wider team and offer support where required.
• Is comfortable working shifts, including nights and weekends.