CCTV Controller

Staffline; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a CCTV Controller to monitor the CCTV system and manage security personnel. The ideal candidate will possess excellent communication and customer service skills, handle various alarms, and maintain site safety. The position requires working 12-hour shifts and offers various benefits, including paid holidays and a pension scheme.

Benefits

5.6 weeks paid holiday

Workplace pension scheme

Life assurance benefit

Contributory Healthcare Scheme

Eyecare vouchers

Employee Discount Schemes

Progression, training & development opportunities

Refer a friend scheme

Free uniform provided

Qualifications

• Great communication and customer service skills are essential.
• Must be 18 or over.
• Confident communicator and team player.

Responsibilities

• Proactively monitor the CCTV system.
• Manage officer attendance to alarms.
• Control site access and monitor incidents.
• Report faults with CCTV and fire alarm systems.

Skills

Communication skills

Customer service skills

Strong IT skills

Job description

We are looking for a CCTV Controller to provide excellent communication and CCTV skills within a busy control room, which is responsible for supporting and managing all activity in and around the location.

Contract Information:
Pay Rates: 16.22 per hour
Hours per week: 42 hours per week, covering days, nights and weekends
Shift Pattern: 4 on and 4 off, working 12 hour shifts.
SIA Licenses: Door Supervisor and a CCTV licence.

For your application to be considered, please upload an up to date CV.

Your Time at Work

Responsibilities will include:

• Proactively monitoring the CCTV system.
• Monitor and allocate officer attendance to panic alarm activations.
• Monitor and allocate officer attendance to fire alarm activations.
• Monitoring and controlling access to the site.
• Monitor and allocate officer attendance to the parking enforcement team.
• Key control.
• Responding to requests of CCTV monitoring.
• Health, safety along with the welfare of security officers.
• Reporting and monitoring incidents.
• Maintaining contact with security officers on patrol.
• Immediate reporting of faults with the CCTV or fire alarm systems.

Our Perfect Worker

It is important to have great communication and customer service skills. You will also need to have strong IT skills and be able to use all forms of technology and software systems.

Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service.

Key Information and Benefits

• 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual)
• Workplace pension scheme
• Life assurance benefit
• Contributory Healthcare Scheme
• Eyecare vouchers
• Employee Discount Schemes
• Progression, training & development opportunities
• Refer a friend scheme
• Free uniform provided

G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!

About Staffline

Staffline are working in Partnership with G4S, providing a recruitment solution for security roles.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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