CCTV and Control Room Operative L2

Nottingham City Council, Leicestershire County Council, East Midlands Group; Nottingham; On-site; GBP 26,000 - 28,000; Full time

Job summary

A local government authority in Nottingham is seeking a CCTV Operator to monitor public safety through surveillance. This full-time position requires a valid CCTV SIA Licence and involves shift work including nights. The starting salary is £26,824, with various benefits including night-time enhancements and overtime pay. Ideal candidates will have strong customer service skills and experience in handling emergency responses.

Benefits

Night time enhancement rate at 33%

Overtime pay

Sickness pay

Double pay on Bank Holidays

Works Perks for employees

Qualifications

• Valid CCTV SIA Licence required.
• Experience in customer service in a professional manner.
• Ability to work bank holidays, weekends, and shifts.
• Pass NPPV (Level 2) vetting.

Responsibilities

• Monitor CCTV cameras for safety and security.
• Respond to incidents efficiently.
• Interact professionally with the public over the phone and radio.

Skills

CCTV SIA Licence

Customer service skills

Willingness to work shifts

Experience with radio systems

Job description

Description

Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for. Read on to find out more.

Contract Type

Permanent

Working Hours

Full Time Hours per week - 37 (Working a 4 on / 4 off shift pattern with days and night shifts - Days 7am - 7pm and night 7pm - 7am.)

Worker Type

Onsite Worker

Salary

Starting Salary is £26,824 (Level one) rising to £27,694 per annum (pro‑rata for part‑time).

Location

Woodlands CCTV - Nottingham Control Centre, Norton Street, Nottinghamshire, NG7 3NA

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

About You

The ideal candidate will have :

• Hold a valid CCTV SIA Licence
• Experience of dealing with customers in a polite, professional and courteous manner including over the phone and various radio systems.
• Willingness and ability to work bank holidays, weekends and shift work.
• Successful Applicants are required to undertake NPPV (Level 2) vetting for this post.
• This post is politically restricted.
• A NPPV (Non-Police Personal Vetting) is required for this post.
• The role requires you to work night shifts.

Benefits

As part of being a CCTV Operator - Level 2 there will be additional benefits to this role which include:

• Night time enhancement rate at 33% if worked between 11pm - 6am.
• Overtime shift rates that exceed your weekly contracted hours will be added.
• Sickness pay.
• Double pay will be offered when you work a Bank Holiday.
• Works Perks are available for employees within Nottingham City Council.

You can find the job description for this post here

Employment Details

Key Skills

Hospitality Management, Inventory Control, Hotel Experience, Hospitality Experience, Infant Care, Algebra, Management Experience, POS, Cleaning Experience, Hotel Management, Leadership Experience, Supervising Experience.

Employment Type : Full‑Time

Experience : years

Vacancy : 1

Closing Date : 14th November 2025

Interview Date : 19th November 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

For informal enquiries please contact Kenneth Cromwell, CCTV Control Room Manager by email at.

Rights and Equality

If you have any technical issues when completing your application please contact our Employee Service Centre: by applying to this job you agree to our Terms & Conditions.