Catering To You Associate - Full Time - Day

Hackensack Meridian Health; England; On-site; GBP 15,000 - 21,000; Full time

Job summary

Hackensack Meridian Health is seeking a Patient Dining Associate to assist patients with menu selections and collaborate with the Food and Nutrition Department to ensure nutritious, satisfactory meals.

The role involves coordinating with clinical staff on patient nutrition needs, handling modified diets, and delivering meals with care. A high school diploma or GED and solid customer service skills are required; prior food service experience is a plus.

Qualifications

• HS diploma or GED required.
• Customer service experience preferred.
• Proficiency with basic computer skills.
• Ability to learn quickly and adapt to changing patient needs.
• Strong teamwork and commitment to patient care.

Responsibilities

• Maintains accurate and current patient information on assigned units.
• Demonstrates knowledge of modified diets and coordinates with Dietitian.
• Assists Dietitian with monitoring patients on special diets or intake tracking.
• Adapts to physician-ordered diets and provides timely patient service.
• Assists patients with menu selections and assembles meals for delivery.

Skills

Customer service

Computer skills

Fast learner

Teamwork

Patient focus

Education

High School diploma / GED

Job description

Overview Our team members are the heart of what makes us better.

Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Catering to You - Patient Dining Associate is responsible for assisting our patients with menu selections and works hand-in-hand with our Food and Nutrition Department. This individual will work closely with our clinical staff regarding patient nutrition needs or requirements and use this knowledge to cater to specific patient requests and needs all the while keeping meals nutritious and satisfactory.

Responsibilities

• Maintains accurate and current information for each patient on assigned unit(s).
• Demonstrates knowledge of modified diets, proper condiments and related restrictions for diets based upon passing a written test provided by clinical staff. Reports patients understanding of diet to Dietitian / Diet Technician.
• Assists Dietitian with monitoring of patients who are NPO, on liquid diets or need to have intake recorded.
• Accurately and effectively adapts to Physician-ordered modified patient diets and ensures an efficient timing of services by providing quality patient customer service.
• Assists patients with menu selections and works hand-in-hand with our Food and Nutrition Department with assembling selected meals on trays and with the delivery and pick-up of meal trays.
• Communicates any patient/resident related problems to appropriate personnel, in a timely manner.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Customer service skills.
• Proficiency with basic computer skills.
• Ability to learn quickly and adapt to changing patient needs.
• Strong sense of accountability for improving the lives of our patients and their caregivers.
• Exceptional focus on teamwork.
• Dedication to ongoing education.
• Ability and passion to deliver the highest quality of care based on a strong sense of patient focus.

Education, Knowledge, Skills And Abilities Preferred

• Food service experience

Compensation

Minimum rate of $17.68 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.