Catering Team Member

Wshgroup; Hertford; On-site; GBP 18,000 - 22,000; Full time

Job summary

Holroyd Howe in Hertford is seeking a dedicated catering assistant to support the preparation, service and presentation of food to a high standard within our school environment. You will help maintain cleanliness, assist with labelling, temperature checks, allergen controls and provide excellent customer service to pupils, staff and visitors.

The role requires a flexible, team‑oriented attitude, good health and safety knowledge, and the ability to work as part of a busy, high‑volume operation.

Qualifications

• Experience in contract catering or high-volume services.
• Good Health & Safety knowledge.
• Flexible, can-do attitude and customer-focused.
• Excellent customer service skills.

Responsibilities

• Support the preparation, service, and presentation of food to a high standard.
• Maintain cleanliness and hygiene across kitchen and service areas.
• Assist with food labelling, temperature checks, and allergen controls.
• Provide excellent customer service to pupils, staff, and visitors.
• Set up and clear service areas, ensuring smooth day-to-day operations.
• Follow all food safety, health & safety, and safeguarding procedures.
• Contribute to hospitality events and occasional out-of-hours functions.
• Accountability for following and championing allergen controls.

Skills

Food service experience

Customer-focused

Flexible attitude

Excellent organisation

Attention to detail

Team player

Health & safety knowledge

Job description

Key Responsibilities:

• Support the preparation, service, and presentation of food to a high standard
• Maintain cleanliness and hygiene across kitchen and service areas
• Assist with food labelling, temperature checks, and allergen controls
• Provide excellent customer service to pupils, staff, and visitors
• Set up and clear service areas, ensuring smooth day-to-day operations
• Follow all food safety, health & safety, and safeguarding procedures
• Contribute to hospitality events and occasional out-of-hours functions
• Accountability for following and championing allergen controls

Candidate Profile:

• Ideally have experience working within contract, or high-volume catering
• Possess a good Health & Safety knowledge
• Flexible with a can-do attitude, customer-focused
• Fun and enthusiastic
• Have excellent organisation skills
• Demonstrate great attention to detail
• Be a team player and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

We pride ourselves on:

• People first
• Great food, always
• Food education
• Respect in everything we do
• Fresh thinking

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.