Catering Supervisor (Band 3)

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A major healthcare institution in the UK is seeking a Catering Supervisor to manage patient and retail catering services. The role involves supervising staff, implementing quality standards, and maintaining safety regulations. The ideal candidate will hold a Level 3 Food Hygiene Certificate and have supervisory experience in a busy catering environment. This position is crucial for ensuring high-quality service in the hospital's catering operations.

Qualifications

• Level 3 Food Hygiene Certificate required.
• NVQ Level 3 in catering or equivalent ILM certificate needed.
• Previous supervisory experience in a busy catering environment preferred.

Responsibilities

• Supervise first-line catering staff and organise rotas.
• Conduct staff training, appraisals, and disciplinary actions.
• Implement new menus and quality procedures.
• Allocate and review food orders and stock control.
• Maintain hygiene and safety standards.

Skills

Excellent communication skills

Organisational skills

Team-working

Numeracy

Literacy

Flexible work-hour attitude

Education

Level 3 Food Hygiene Certificate

NVQ Level 3 in catering or equivalent ILM certificate

Job description

Job Overview

The Catering Supervisor (Band 3) will supervise both patient and retail catering services at Broadgreen Hospital.

Key Responsibilities

• Manage first‑line catering staff and organise rotas.
• Conduct staff training, appraisals and disciplinary actions.
• Implement new menus, HACCP sheets and other quality procedures.
• Allocate and review food orders, stock control and budget.
• Maintain hygiene and safety standards, ensuring compliance with COSHH and HACCP policies.
• Handle patient complaints and visit wards to discuss special diets.
• Promote retail sales and audit procedures within the department.

Qualifications

• Level 3 Food Hygiene Certificate.
• NVQ Level 3 in catering or equivalent ILM certificate.

Experience

• Previous supervisory experience in a busy catering environment.
• Experience in industrial catering preferred.

Skills

• Excellent communication and organisational skills.
• Basic data entry, numeracy and literacy.
• Team‑working and flexible work‑hour attitude.

Equality and Diversity

The Trust is committed to equality and diversity. All candidates are encouraged to apply.