Catering Supervisor

Sodexo Group; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free gym onsite

Free meals on shift

Job summary

Sodexo at Shell Centre in Waterloo, London seeks a Catering Supervisor to lead the front‑of‑house catering operation. You will supervise and develop the catering team, ensuring high-quality food service and customer experience while upholding safety standards.

This hands‑on role involves stock management, recruitment support, and deputising for the Catering Manager when required to maintain excellent service and compliance across events and daily operations.

Qualifications

• Experience supervising and developing catering teams.
• Strong customer service and communication skills.
• Good organisation and basic computer skills.
• Experience in a standards/compliance‑driven environment.
• Understanding of catering operations and budget basics.

Responsibilities

• Supervise, motivate and develop the catering team, including agency staff.
• Oversee daily front‑of‑house catering operations and events.
• Maintain high standards of food safety, hygiene, health & safety and service.
• Manage stock, ordering, stock rotation and stock counts.
• Support staff recruitment, induction, training and performance management.
• Ensure company policies, procedures and contract standards are followed.
• Build positive relationships with clients and customers.
• Complete required administration, audits and compliance documentation.
• Identify opportunities to improve service and generate additional revenue.
• Deputise for the Catering Manager when required.

Skills

Supervisory experience

Team leadership

Customer service

Food safety awareness

Tools

Microsoft Word

Excel

Job description

Catering Supervisor

Shell Centre, Waterloo, London, SE1 7NA

Salary: £16.25 per hour
Hours: 40 hours per week
Working Pattern: Monday to Friday, various shifts
Benefits: Free gym onsite & free meals on shift

About the Role

We are looking for an experienced Catering Supervisor to join our team at the Shell Centre in Waterloo.

As Catering Supervisor, you will play a key role in the day‑to‑day running of our front‑of‑house catering operation. Working closely with the Catering Manager, you will lead and support the catering team to deliver a consistently high standard of food service, customer experience and operational performance.

This is a hands‑on supervisory role where you will lead by example, develop your team and help ensure the highest standards of food safety, health and safety, presentation and service are maintained.

What You’ll Do:

• Supervise, motivate and develop the catering team, including agency staff.
• Oversee daily front‑of‑house catering operations and events.
• Maintain high standards of food safety, hygiene, health & safety and service.
• Manage stock, ordering, stock rotation and stock counts.
• Support staff recruitment, induction, training and performance management.
• Ensure company policies, procedures and contract standards are followed.
• Build positive relationships with clients and customers.
• Complete required administration, audits and compliance documentation.
• Identify opportunities to improve service and generate additional revenue.
• Deputise for the Catering Manager when required.

Essential:

• Previous catering, hospitality or food service experience.
• Experience supervising and leading a team.
• Excellent communication and customer service skills.
• Good organisational and computer skills.
• Experience working in a standards and compliance‑focused environment.
• Good understanding of catering operations and budget management.

Desirable:

• Basic Food Hygiene Certificate.
• Experience in training and coaching teams.
• Good financial awareness.

In this role, you will help us to achieve:

• Consistently high standards of food quality, presentation and service.
• Strong results across company and client audits.
• Full compliance with company processes, procedures and health and safety requirements.
• A well‑managed, motivated and engaged team.
• Positive customer and client feedback.
• Effective team communication through regular huddles, training and performance reviews.
• A positive team culture where colleagues are motivated to go the extra mile.
• Continued development and improvement across the catering operation.

Why Sodexo?

Working with Sodexo is more than a job; it’s an opportunity to be part of something greater.

Belong in a company and team that values you for you.
Act with purpose and make an impact through your everyday actions.
Thrive in your own way.

As part of our team, you can also benefit from:

• Free gym membership.
• Free meals while at work.
• Unlimited access to an online wellbeing platform.
• An extensive Employee Assistance Programme, including legal and financial advice and support with work or personal issues.
• Access to a 24‑hour virtual GP service.
• Sodexo Discounts Scheme, offering great deals across popular retailers.
• Access to the Sodexo Pension Plan.
• Learning and development opportunities to help you grow your career.
• Bike to Work Scheme.
• Enhanced Sodexo UK & Ireland benefits and leave policies.

Ready to Be Part of Something Greater?

If you have catering supervisory experience, a passion for excellent service and the leadership skills to bring out the best in a team, we’d love to hear from you.

Belong in a team. Thrive in service.

Sodexo reserves the right to close this advert early if we receive a high number of applications.