Catering Supervisor

Mcht; Crewe; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Job summary

Mid Cheshire Hospitals NHS Foundation Trust in Crewe seeks a Catering Supervisor at Leighton Hospital to lead patient, retail and hospital catering services, ensuring high quality meals and service.

You will supervise staff, monitor hygiene and safety, train team members and help drive continuous improvements in a fast-paced NHS environment.

This full-time role offers a competitive salary and the opportunity to contribute to compassionate care across the hospital community.

Qualifications

• Level 2 Food Safety certification.
• Supervisory qualification (e.g. ILM3) or equivalent.
• Level 3 Food Safety or above.
• Experience in catering/food service environments (NHS preferred).

Responsibilities

• Supervise catering staff across patient, retail and hospitality services.
• Ensure meals are prepared, presented and served to high standards.
• Monitor food safety, hygiene and health and safety compliance.
• Provide excellent customer service to patients, visitors and staff.
• Assist with staff training, development and performance management.
• Manage stock, ordering and waste control.
• Support management team in achieving service objectives.
• Contribute to continuous improvement and issue resolution.

Skills

Effective communication

Interpersonal skills

Prioritise and multi-task

Education

Level 2 Food Safety

Supervisory Qualification (e.g. ILM3) or equivalent

Level 3 Food Safety or above

Job description

Main area Catering Supervisor Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Working 5 days out of 7 including alternate weekends; availability between 07:00 and 20:00 .) Job ref 412-E&F-8267316

Site Leighton Hospital Town Crewe Salary £25,760 - £27,476 per annum Salary period Yearly Closing 12/11/2026 23:59 Interview date 30/11/2026

Job overview

Are you a passionate and customer-focused leader with experience in catering, hospitality, or retail services?

Leighton Hospital is seeking a dedicatedCatering Supervisor to play a key role in delivering high-quality food and beverage services to patients, staff, and visitors.

As a Catering Supervisor, you will support the day-to-day operation of our busy catering services, ensuring excellent standards of food quality, customer service, hygiene, and safety are consistently achieved.

Working as part of a dynamic team, you will lead and motivate catering staff, oversee service delivery, and help create a positive dining experience that contributes to the overall wellbeing of our patients and hospital community.

This is an exciting opportunity for an enthusiastic individual who thrives in a fast-paced environment and is committed to maintaining the highest standards while supporting the Trust's values of compassion, respect, and excellence.

Main duties of the job

• Supervise and support catering staff across patient, retail, and hospitality services.
• Ensure meals and refreshments are prepared, presented, and served to the highest standards.
• Monitor food safety, hygiene, and health and safety compliance in line with NHS and statutory requirements.
• Provide excellent customer service to patients, visitors, and colleagues.
• Assist with staff training, development, and performance management.
• Ensure efficient stock control, ordering, and waste management practices.
• Support the Catering Management Team in achieving operational and service objectives.
• Respond proactively to service issues and contribute to continuous improvement initiatives.

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Detailed job description and main responsibilities

To provide operational support to the Management team to ensure the agreed service levels are consistently achieved,

• To understand and practice good food hygiene principles in accordance with the Food Hygiene Regulations.
• To ensure effective running of the Catering Quality Systems.
• To ensure work is carried out in compliance with agreed Health & Safety Standards.
• To provide job leadership and guidance for all staff responsible for food services.
• To carry out daily quality checks aimed at enhancing customer satisfaction and carry out customer care training for all staff.
• To ensure that all staff employed on food service show due diligence in their food handling practices, and carry out their duties within the requirements of current legislation.
• To ensure premises are left to the agreed level of cleanliness, and Health & Safety regulations are adhered to at all times, along with HACCP Systems.
• To attend meetings as required.
• To take personal responsibility for the quality of the service provided and to contribute toward and support service improvements.
• To monitor, review and implement appropriate staff training.
• Ensure that supervisory activities throughout the Department comply with requirements of Investors in People, Improving Working Lives and Trust policies and procedures.

Person specification

Qualifications

• Level 2 Food Safety
• Supervisory Qualification (e.g. ILM3) or equivalent experience
• Level 3 Food Safety or above

Knowledge

• Understanding of HACCP
• Understanding of COSHH

Skills

• Effective communication and interpersonal skills
• Ability to prioritise and multi-task

Experience

• Previous supervisory experience
• Experience within the food industry
• Experience working within the NHS

Key Messages

We are a forces-friendly employers.

Candidates should ensure that all submissions and interactions reflect the candidate’s own skills, experience, and understanding. Any use of AI that compromises the integrity, fairness, or authenticity of the recruitment process may result in disqualification from consideration, withdrawal of offer, or dismissal if this these circumstances come to light post hire.

Candidates that require sponsorship to work in the UK are strongly advised to check the Government website for up-to-date information about whether the role they are applying for (incl. offered salary) is eligible.

Please let us know if you require an adjustment to our recruitment process and we'll be happy to discuss this with you.

We actively promote flexible working so please discuss any requirements you may have with us.

Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.

• All correspondence will be sent via the email address you have registered as your TRAC account. Selection is based on the Trust's values, and the criteria outlined in the Job Description for the role.
• Appointments are subject to a 6-month probationary period. LED Doctors are subject to a 3-month probationary period.
• You are required to pay for a DBS disclosure where the post requires one, and we encourage applicants to join and remain registered with the DBS update service.
• We do not reimburse travel to interview expenses.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Bruce Gilhooly Job title Deputy Catering and Retail Manager Email address [e-mail] Telephone number 01270 277895

If you have problems applying, contact

Address Recruitment Team
Leighton Hospital
Middlewich Road
Crewe
Cheshire
CW1 4QJ
Telephone [phone]