Catering Supervisor

BaxterStorey; City Of London; On-site; GBP 31,000; Full time

Job summary

A premier catering service provider is seeking a Catering Supervisor to operate the catering unit in Isleworth. The ideal candidate will have supervisory experience in catering, outstanding leadership, and interpersonal skills. Key duties include coordinating services, ensuring food quality, and supporting team development. This role offers a salary of £30,720 and various benefits including holidays, training opportunities, and a supportive work environment.

Benefits

28 Days holiday including bank holidays

Plus your birthday off

3 volunteering days

3 days grandparent leave

24 weeks enhanced maternity leave

Secondary carer leave

Wedding/commitment day leave

Free meals on shift

Bespoke training and development opportunities

Apprenticeships opportunities

Pension and life insurance

Discounts via Perkbox app

Wellbeing hub

Access to employee assistance programme

Cycle to work scheme

Qualifications

• Previous experience in a supervisory role within catering is required.
• Exceptional interpersonal and leadership skills are essential.
• Ability to remain calm under pressure and resolve issues effectively.
• Strong organisational and multitasking abilities are necessary.
• Flexible availability, including evenings, weekends, and holidays, is needed.

Responsibilities

• Coordinate the entire operation of the catering unit during shifts.
• Meet and greet customers and be present in the unit.
• Brief all staff on food and service standards to ensure quality.
• Monitor service and food quality; provide feedback to chefs and service team.
• Check stock levels and order supplies as needed.
• Assist in any area of the catering unit as required.
• Create a positive team atmosphere and customer environment.
• Ensure QHSE standards are met by your team.

Skills

Interpersonal skills

Leadership skills

Organisational skills

Multitasking abilities

Calm under pressure

Flexible availability

Job description

Overview

Title: Catering Supervisor

Location: Isleworth, Sky HQ.

Salary: £30,720

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Role

• To support the manager in delivering quality service across the unit
• To ensure a strong relationship is kept with client & customers
• To provide and maintain the highest standards of food & drink service
• To effectively utilise the branding and marketing materials provided
• To communicate effectively with your manager and team

Working 5 days over 7

Key responsibilities

• Coordinate the entire operation of the catering unit during scheduled shifts.
• Meet and greet customers and be a presence in the unit.
• Brief all staff regarding food and service standards to ensure that all services provided are of the highest standards.
• Continually monitor the service and food provided in the restaurant, give feedback to the chefs/ service team and to ensure the food and service is of the highest quality.
• Check stock levels and order supplies.
• Assist in any area of the catering unit when circumstances dictate.
• Creating a positive team atmosphere & customer environment
• Configuring counter & display spaces to make them attractive
• Ensuring QHSE standards are met and upheld by your team
• Assisting with administrative duties as required

Qualifications

• Previous experience in a supervisory role within catering.
• Exceptional interpersonal and leadership skills
• Ability to remain calm under pressure and resolve issues effectively
• Strong organisational and multitasking abilities
• Flexible availability, including evenings, weekends, and holidays as needed

Additional Information

For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team's careers. Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.