Catering Operations Lead — Multi‑Outlet & Service Excellence

Restaurant Associates; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading catering service provider in London seeks an experienced Catering Operations Manager to enhance retail, coffee bar, and vending services in a corporate setting. The ideal candidate will have at least 2 years of experience in managing multiple outlets, a passion for food and people, and a proven commercial focus. Benefits include subsidised meals and gym memberships, along with a comprehensive rewards package.

Benefits

Subsidised meals

Subsidised gym membership

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Food shop discounts

Cinema ticket discounts

Cash rewards program

Wellness classes

Qualifications

• At least 2 years’ experience managing busy, multi-outlet operations.
• Strong knowledge of health & safety and food hygiene (CIEH L3 or equivalent).
• Ability to manage competing priorities effectively.

Responsibilities

• Champion a ‘beyond expectations’ service culture.
• Lead and manage the Retail and Vending teams.
• Drive commercial success, focusing on cost control.
• Maintain high standards of food safety and compliance.
• Foster collaboration across departments.

Skills

Leadership

Customer service

Commercial awareness

Food safety knowledge

Organizational skills

Tools

Microsoft Office

Job description

A leading catering service provider in London seeks an experienced Catering Operations Manager to enhance retail, coffee bar, and vending services in a corporate setting. The ideal candidate will have at least 2 years of experience in managing multiple outlets, a passion for food and people, and a proven commercial focus. Benefits include subsidised meals and gym memberships, along with a comprehensive rewards package.