Catering Operations Lead - Drive Service Excellence

Chartwells; Canterbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading catering services provider is seeking an Operations Manager for the University of Kent in Canterbury, UK. You will manage foodservice operations, ensure client satisfaction, and lead a dynamic team. The ideal candidate has experience in contract catering and is skilled in stakeholder management and financial oversight. This role offers great career development opportunities and competitive benefits.

Benefits

Free meals

Subsidised car parking

Contributory pension scheme

Career development programmes

Digital GP access

Exclusive travel discounts

Food shop discounts

Discounted cinema tickets

Cash rewards

Wellness and exercise classes

Qualifications

• Proven experience in leading and managing a high performing team.
• Extensive operational experience in a similar sized role.
• Exceptional stakeholder management skills.

Responsibilities

• Manage the contract to provide high-quality food service.
• Build and maintain positive client relationships.
• Ensure smooth planning and resource allocation for services.

Skills

Management skills

Communication skills

Analytical problem-solving

Commercial acumen

Client relationship management

Job description

A leading catering services provider is seeking an Operations Manager for the University of Kent in Canterbury, UK. You will manage foodservice operations, ensure client satisfaction, and lead a dynamic team. The ideal candidate has experience in contract catering and is skilled in stakeholder management and financial oversight. This role offers great career development opportunities and competitive benefits.