Catering Operations Lead

Midlands Arts Centre; Birmingham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension

Discounts at onsite restaurant

Discounted travel

Free tickets

Job summary

Midlands Arts Centre (MAC) in Birmingham is seeking an experienced Assistant Catering Manager to lead the day-to-day catering and hospitality offer across all MAC venues. You will coach and develop the team, manage stock, rostering, and ensure compliance with food safety and licensing laws while maintaining strong customer focus.

Working evenings and weekends as required, you will partner with the Kitchen Team to monitor quality, use EPOS systems effectively, and support payroll and

Qualifications

• Previous experience as a restaurant manager, assistant manager or hospitality manager in a food and beverage environment.
• Experience of managing and organising teams, staffing, workload and priorities.
• Working knowledge of managing within Health and Safety, Hygiene, Food Safety and Premises Licensing laws.
• Previous experience of an EPOS system, cash handling and cashing up.
• Excellent communication skills, personable and able to inspire a team.

Responsibilities

• Lead the day-to-day planning and delivery of the catering and hospitality offer across all MAC venues.
• Coach and train the team to deliver excellent service while ensuring legal compliance.
• Manage stock control, rostering and payroll support.
• Deputise for Head of Catering Operations as required.
• Champion cost control and value for money from suppliers.
• Ensure HACCP, COSHH and other documentation is up to date.

Skills

Restaurant management

Team leadership

Health and safety knowledge

EPOS system experience

Cash handling

Communication skills

Problem solving

Staff coaching

Education

Food Hygiene Level 3 certificate

Tools

EPOS system

Job description

Midlands Arts Centre (MAC) in Birmingham is seeking an experienced Assistant Catering Manager to lead the day-to-day catering and hospitality offer across all MAC venues. You will coach and develop the team, manage stock, rostering, and ensure compliance with food safety and licensing laws while maintaining strong customer focus.

Working evenings and weekends as required, you will partner with the Kitchen Team to monitor quality, use EPOS systems effectively, and support payroll and