Catering Manager — Lead Operations & Client Experience

Eurest; Daventry; On-site; GBP 34,000 - 42,000; Full time

Job summary

Eurest is recruiting a Catering Manager to take ownership of a busy operation in Daventry. You will lead a team, manage day-to-day catering, and drive high standards across food, hospitality and customer service.

The role requires strong P&L stewardship, careful stock control and a proactive approach to improving profitability and the client experience. You will build effective relationships with the client and stakeholders while ensuring safe, compliant operations.

Qualifications

• Previous contract catering experience in a management position.
• Strong experience of P&L management and commercial performance.
• Proven experience managing, developing and motivating teams.
• Excellent client and stakeholder management skills.
• A strong understanding of catering operations, stock control and purchasing.
• A passion for delivering great food, hospitality and customer experiences.
• A proactive and innovative approach, with the ability to identify opportunities and turn ideas into action.
• Strong organisational skills and the ability to manage competing priorities effectively.

Responsibilities

• Managing the day-to-day catering operation, ensuring a high-quality service is delivered every day.
• Taking full P&L responsibility, monitoring financial performance and identifying opportunities to improve profitability.
• Managing stock, purchasing and ordering controls to minimise waste and maximise value.
• Leading, developing and motivating the team, with responsibility for HR and people management.
• Building strong and effective relationships with the client and key stakeholders on site.
• Overseeing hospitality services and ensuring events and functions are delivered to an exceptional standard.
• Driving new ideas and innovation to enhance the customer experience and improve business performance.
• Ensuring strong HSE, food safety and sustainability standards are maintained.
• Working collaboratively with internal and external stakeholders to achieve shared objectives.
• Identifying opportunities to improve the operation, service standards and overall client experience.

Skills

Contract catering experience

P&L management

Team leadership

Client relationship management

Stock control & purchasing

Job description

Eurest is recruiting a Catering Manager to take ownership of a busy operation in Daventry. You will lead a team, manage day-to-day catering, and drive high standards across food, hospitality and customer service.

The role requires strong P&L stewardship, careful stock control and a proactive approach to improving profitability and the client experience. You will build effective relationships with the client and stakeholders while ensuring safe, compliant operations.