Catering Manager

Five Guys; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular fast-food chain is seeking a dedicated and energetic individual to manage operations at a new Drive Thru location. You will support the General Manager in delivering high-quality food and service while fostering a positive team environment. Responsibilities include leading the crew, ensuring smooth operations, and handling customer complaints. The ideal candidate is passionate about food, excellent in team management, and committed to upholding brand values. This position offers a range of benefits, including bonuses and paid breaks.

Benefits

Achievable bonus scheme up to 10% of annual salary

Life assurance

28 days paid holiday

Free burgers, fries, and shakes while on shift

Qualifications

• Experience in a fast-paced restaurant environment is an advantage.
• Strong leadership and team management skills.
• Ability to deal with complaints in a constructive manner.

Responsibilities

• Support the General Manager in delivering perfect burgers and fries.
• Lead from the front in the dining area and kitchen.
• Ensure smooth shift operations reflecting company values.
• Create a positive and fun working environment.
• Coach and provide direction to the crew.

Job description

Overview

We're opening a brand new Drive Thru by the Reading Showcase Cinema in Winnersh, Reading, which means we are growing our family.

Burgers & Fries and Incredible Careers!

We're the burger restaurant with the uncomplicated formula : burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

Responsibilities

• Support the General Manager in the delivery of perfect burgers and fries while providing an above & beyond experience for your team and customers.
• Lead from the front, working on the line and dining area, hands‑on most of the time.
• Ensure every shift runs smoothly, reflecting our values: Competitive, Enthusiastic, Family, Get It Done and Integrity.
• Deal with complaints promptly in an open and honest way.
• Create an awesome working environment where people are happy to come to work and have fun.
• Coaching, direction and leadership to the crew, demonstrating Five Guys standards.

Rewards & Perks

• An achievable bonus scheme worth up to 10% of annual salary.
• An additional Secret Shopper bonus worth up to £2,000.
• Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000.
• 28 Days paid holiday.
• Paid breaks.
• Free burgers, fries and shakes while on shift.
• Life assurance.

Benefits

• All employees get access to Stream, the financial wellbeing app with simple‑to‑use, flexible benefits built around your pay.
• Days out and social events.
• Team competitions – Fry Cup and Olympics.
• Five Guys Perks – employee discount program.
• Access to wellbeing support and employee assistance programme (EAP).
• Development opportunities to grow a career with us.
• Enhanced Maternity & Paternity Leave.
• Pension scheme.

Career Path

INCREDIBLE CAREERS WITH FIVE GUYS – if you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us. Your next step would be an Assistant Manager. Five Guys isn't just a job – it can be a career!