Catering Coordinator

VistaJet; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A high-end flight catering company in London seeks a Menu Specialist to create bespoke meal offerings for its clients. Responsibilities include tailoring menus to customer preferences, ensuring quality control, and managing supplier interactions. Ideal candidates should possess a degree, extensive knowledge of international cuisines, and have experience in upscale dining environments. Flexible hours are required for this role.

Qualifications

• Extensive knowledge of dietary requirements for menu creation.
• Experience in the food and beverage industry in an upscale environment.
• Prepared to work weekends and public holidays as needed.

Responsibilities

• Create tailor-made menus for each flight.
• Develop menu proposals based on customer preferences.
• Maintain quality control for catering standards.
• Update supplier prices in the system.
• Log and escalate issues within the in-house system.
• Communicate with Cabin Hostesses pre-flight.
• Maintain relationships with suppliers.
• Resolve day-to-day supplier issues.

Skills

Extensive knowledge of international cuisines

Impeccable attention to detail

Problem-solving skills

Communication in English

Ability to work under pressure

Flexible working hours

Education

Educated to degree level

Tools

Microsoft Office

Job description

Job Profile

Vista has transformed the private dining experience in the air – to make it something to savor. Our focus is on seasonality, health and wellbeing, continually evolving menus for all palates, no matter where our Members are flying from. Our Private Dining Team of Specialists works with more than 7,000 suppliers around the world: the finest producers and purveyors, the most sought-after private chefs, and Michelin-starred restaurants, to source the freshest and highest quality ingredients and dishes.

Vista have explored the art and science of dining - simple things, big flavors and the best ingredients prepared and cooked to perfection - so our Members can cherish time together on board, with the right taste, whatever the occasion.

Your Responsibilities

• Creating a menu that is tailor‑made to the customer’s needs on each and every VistaJet flight; contributing to the ‘home away from home’ experience;
• Developing menu proposals that are based on known customer preferences, customer feedback from previous flights, while adhering to budgetary procedures;
• Maintaining high quality control standards, instilling a high degree of attention to detail to ensure that catering for all flights meets VistaJet’s standards;
• Ensuring that supplier prices are correctly updated in the system;
• Properly logging and escalating all issues or feedback within our in-house system, with the suppliers or other with other VistaJet departments;
• Communicating with our Cabin Hostesses before each flight to ensure all catering has been received and is of sufficient standard;
• Maintaining strong relationships with VistaJet’s suppliers;
• Quickly resolving day‑to‑day issues with suppliers.

Required Skills, Qualifications, and Experience

• Educated to degree level
• Extensive knowledge of multiple international cuisines and dietary requirements that will enable you to create tailor‑made menus;
• Experience in the food and beverage industry, gained within an innovative and/or upmarket hotel or restaurant;
• Impeccable attention to detail that will ensure that on‑board catering is always of an excellent standard;
• You’re an adept problem solver and able to work well under pressure, remaining calm in a fast‑paced environment;
• You possess an excellent standard or written and spoken English;
• You’re prepared to work flexible hours, including occasional weekends and/or public holidays;
• A competent user of Microsoft Office programmes, including Outlook, Excel and Work, and web‑based systems and search engines.