Catering Assistant/Ward Host

Sodexo; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service provider in the UK is seeking a Ward Assistant for Nuffield Hospital, London. This role involves preparing and serving patient meals, ensuring hygiene standards, and providing excellent customer service. Candidates should have experience in a similar role and a Level 2 food hygiene certificate. The position offers competitive pay, various shift patterns, and a range of benefits including training and uniform provided.

Benefits

Competitive pay

Uniform provided

Meal provided

20 Days Holiday per year

Employee Assistance Programme

Mental health resources

Learning and development opportunities

Qualifications

• Good communication and literacy skills.
• A friendly, respectful, and professional attitude, with good customer focus.
• The ability to stay active and on your feet for extended periods.

Responsibilities

• Accurately take and record patient and visitor refreshment orders.
• Prepare and present patient meals and refreshments to a high standard.
• Maintain hygiene and infection control.
• Manage stock rotation and document accurately.
• Complete all required documentation within set timeframes.
• Keep the ward kitchen clean and compliant.
• Communicate professionally with patients and colleagues.
• Follow all organisational policies and safety procedures.

Skills

Previous experience in a similar role

Excellent craft and presentation skills

Passion for great food

Good communication skills

Friendly and professional attitude

Basic food-handling knowledge

Education

Level 2 food hygiene certificate

Job description

Job Description: Healthy outcomes start with positive patient experiences. 37.5 Hours per week / Any 5 days out of 7 / Various Shift Times £12.21 per hour + any enhancements Uniform provided, meal provided whilst on shift, great career prospects, Sodexo Benefits 20 Days Holiday per year + Sodexo Benefits Location is Nuffield Hospital Parkside, 53 Parkside, London. Check your local transport links here: Plan Your Journey | Traveline- the destination you should input is: SW19 5NX Please take the time to read the attached job description.

Job Introduction

Help Serve More Than Just Food—Serve Comfort, Care, and a Smile. As a Ward Assistant at Nuffield Hospital, Parkside, London, you’ll play an important role in delivering delicious meals and a positive experience to patients, staff, and visitors. Your cheerful attitude and friendly interactions can brighten someone’s day and bring comfort during challenging times. At Sodexo, we believe food has the power to heal and uplift—and so do the people who serve it. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You’ll Do

• Accurately take and record patient and visitor refreshment orders, ensuring allergies and dietary requirements are clearly communicated.
• Prepare and present patient meals and refreshments to a high standard, delivering them promptly and assisting patients as needed.
• Maintain hygiene and infection control by cleaning crockery, cutlery, trays, and equipment thoroughly.
• Manage stock rotation, wastage monitoring, and documentation to ensure accurate records and minimal waste.
• Complete all required legal, company, client, audit, and quality documentation within set timeframes.
• Keep the ward kitchen clean, tidy, and fully compliant with health, safety, and hygiene standards, reporting faults or malfunctions promptly.
• Communicate professionally, calmly, and courteously with patients, visitors, and colleagues, resolving or escalating issues as appropriate.
• Follow all organisational policies and safety procedures, using resources efficiently and maintaining a professional, positive image at all times.

What You Bring

• Previous experience in a similar role.
• Excellent craft and presentation skills.
• A passion for great food and making a difference.
• Good communication and literacy skills.
• A friendly, respectful, and professional attitude, with good customer focus.
• Basic food-handling knowledge and hygiene awareness, with a level 2 food hygiene certificate.
• The ability to stay active and on your feet for extended periods.

What we offer

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones: mental health and wellbeing resources; Employee Assistance Programme (including financial/legal advice & personal support); free health & wellbeing app with 24/7 virtual GP access; discounts on high street brands for you and your family; salary finance tools and financial wellbeing resources; retirement savings plan and life insurance; full training and protective uniform provided; opportunities to gain experience through learning and development; Cycle to Work scheme & volunteering opportunities; flexible working and a dynamic team environment; competitive pay.

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the quality of life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer, a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.