Catering Assistant/Ward Host

Sodexo; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading service provider in Camden Town is seeking a Ward Assistant to deliver meals and enhance patient experiences. Responsibilities include taking orders, meal preparation, maintaining hygiene, and managing stock. Ideal candidates will have a passion for food and excellent communication skills. This full-time role offers competitive pay and various benefits, including uniforms and meal provisions.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Salary finance tools

Retirement savings plan

Full training and protective uniform

Opportunities for learning and development

Cycle to Work scheme

Flexible working

Qualifications

• Previous experience in a similar role.
• A passion for great food and making a difference.
• Ability to stay active and on your feet for extended periods.

Responsibilities

• Take and record patient and visitor refreshment orders.
• Prepare and present meals to a high standard.
• Maintain hygiene and infection control.
• Manage stock rotation and wastage monitoring.
• Complete required documentation on time.

Skills

Excellent craft and presentation skills

Good communication and literacy skills

Friendly, respectful, and professional attitude

Basic food-handling knowledge

Allergen awareness

Education

Level 2 food hygiene certificate

Job description

As a Ward Assistant at Nuffield Hospital, Parkside, London, you'll play an important role in delivering delicious meals and a positive experience to patients, staff, and visitors. Your cheerful attitude and friendly interactions can brighten someone's day and bring comfort during challenging times. At Sodexo, we believe food has the power to heal and uplift—and so do the people who serve it. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You'll Do:

Responsibilities

• Accurately take and record patient and visitor refreshment orders, ensuring allergies and dietary requirements are clearly communicated.
• Prepare and present patient meals and refreshments to a high standard, delivering them promptly and assisting patients as needed.
• Maintain hygiene and infection control by cleaning crockery, cutlery, trays, and equipment thoroughly.
• Manage stock rotation, wastage monitoring, and documentation to ensure accurate records and minimal waste.
• Complete all required legal, company, client, audit, and quality documentation within set timeframes.
• Keep the ward kitchen clean, tidy, and fully compliant with health, safety, and hygiene standards, reporting faults or malfunctions promptly.
• Communicate professionally, calmly, and courteously with patients, visitors, and colleagues, resolving or escalating issues as appropriate.
• Follow all organisational policies and safety procedures, using resources efficiently and maintaining a professional, positive image at all times.

Qualifications

• Previous experience in a similar role
• Excellent craft and presentation skills
• A passion for great food and making a difference
• Good communication and literacy skills
• A friendly, respectful, and professional attitude, with good customer focus
• Basic food-handling knowledge and hygiene awareness, with a Level 2 food hygiene certificate
• Allergen awareness
• The ability to stay active and on your feet for extended periods

Schedule & Compensation

• 37.5 hours per week / any 5 days out of 7 / various shift times
• £12.21 per hour + any enhancements
• Uniform provided, meal provided whilst on shift, great career prospects, Sodexo benefits
• 20 days holiday per year + Sodexo benefits
• Location: Nuffield Hospital Parkside, 53 Parkside, London (SW19 5NX)

Benefits

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided
• Opportunities to gain experience through learning and development
• Cycle to Work scheme & volunteering opportunities
• Flexible working and a dynamic team environment
• Competitive pay

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications - so don't wait!