Catering Assistant

Adecco; Cricklade; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare facility is seeking a dedicated Ward Host to provide compassionate service and ensure patients receive suitable meals during their stay. Responsibilities include taking meal orders, preparing and serving meals, and maintaining hygiene protocols. The ideal candidate is cheerful, has excellent communication skills, and understands food safety standards. This position offers the chance to make a positive impact on patients' experiences in a full-time role with a supportive environment.

Benefits

Opportunities for personal and professional growth

Vibrant and inclusive work environment

Chance to make a difference in patients' lives

Qualifications

• Cheerful disposition with a genuine desire to help others.
• Ability to connect with patients from all backgrounds.

Responsibilities

• Utilise digital tablet systems to take patient meal orders.
• Prepare and serve meals according to the ward's schedule.
• Follow food hygiene and safety protocols diligently.
• Communicate effectively with all patients.

Skills

Excellent communication skills

Understanding of food hygiene and safety standards

Ability to work efficiently in a fast-paced environment

Education

Level 2 Food Hygiene/Catering certificate

Job description

Join Our Team as a Ward Host at Great Western!

Are you passionate about providing high-quality, compassionate service in a healthcare setting? Do you want to make a positive impact on patients' experiences during their stay? If so, we have an exciting opportunity for you!

Position

Ward Host

Location

Great Western Hospital, Swindon

Contract Type

Temporary Ongoing (Temp to perm opportunities)

Working Pattern

Full Time - 7:30 - 19:30 (4 on 4 off)

Key Responsibilities

• Utilise Trust‑provided digital tablet systems to take and submit patient meal orders.
• Understand and interpret dietary needs, including allergies and cultural requirements.
• Ensure correct meal allocations by navigating dietary flags and restrictions.
• Provide assistance to patients in selecting suitable meals.

Meal & Beverage Service

• Prepare and serve lunch and supper meals according to the ward's schedule.
• Conduct a minimum of five hydration rounds per shift to ensure all patients stay hydrated.
• Maintain a clean and organised food trolley and ward pantry area.
• Serve meals attractively and at the correct temperatures, adhering to dietary safety.

Hygiene, Safety, and Compliance

• Follow food hygiene and safety protocols diligently, including PPE use and cleaning procedures.
• Keep accurate records of food temperatures and service times.
• Understand and apply HACCP and COSHH principles in your daily duties.
• Report any food safety or hygiene concerns to your supervisor immediately.

Communication & Patient Interaction

• Communicate effectively and compassionately with all patients, including those who may have difficulties.
• Liaise with clinical staff to clarify dietary needs and ensure alignment with care plans.
• Maintain confidentiality and professionalism at all times.

What We Offer

• A vibrant and inclusive work environment where your contributions matter.
• Opportunities for personal and professional growth within public services.
• The chance to make a tangible difference in patients' lives by ensuring their dining experience is pleasant and compliant with their needs.

Who We're Looking For

• Level 2 Food Hygiene/Catering certificate desirable.
• Someone with a cheerful disposition and a genuine desire to help others.
• Excellent communication skills, with the ability to connect with patients from all backgrounds.
• An understanding of food hygiene and safety standards.
• Ability to work efficiently in a fast‑paced environment while maintaining attention to detail.

Ready to Apply

If you're excited to be a part of a dedicated team that prioritises patient care and well-being, we want to hear from you! Join us in making a difference every day.

Apply Now

Join us in creating a warm and supportive atmosphere for our patients.

Equal Opportunities

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.