Catering Assistant - Durham

Lodestone House; Eggleston; On-site; GBP 12,000 - 15,000; Part time

Job summary

Chartwells is seeking a dedicated Customer Services Assistant (Zero Hours) to support operations in the UK. You will help prepare food, display counters attractively, handle transactions, and uphold safety and hygiene standards.

The role rewards enthusiasm, teamwork and reliability, with opportunities to grow within the company that values its people and recognizes strong performers.

Qualifications

• Prior catering experience is a bonus; enthusiasm matters most.
• Willingness to learn and contribute to a positive brand image.
• Basic cash handling and customer service skills preferred.

Responsibilities

• Prepare delicious, high-quality food for clients and customers.
• Create eye-catching food and counter displays that attract customers.
• Represent Chartwells and uphold a positive brand image.
• Handle transactions and operate the cash register.
• Uphold food handling & hygiene standards.
• Ensure a safe, healthy work environment by following safety rules.
• Show a positive, can-do attitude in all tasks.
• Deliver genuine customer service and maintain professionalism.
• Be a supportive, collaborative team player under pressure.
• Demonstrate strong time management and reliability.
• Prioritise safety in every task you undertake.
• Previous catering experience is a bonus; enthusiasm is key.

Skills

Customer service

Team player

Time management

Reliability

Positive attitude

Cash handling

Job description

We're currently recruiting a dedicated Customer Services Assistant (Zero Hours) to help ensure the smooth running of the operations in Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Chartwells? Here's what you need to know before applying: Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Crafting eye-catching food and counter displays that draw customers in
• Proudly representing Chartwells and and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
  Bring a positive, can-do attitude to everything you do
• Show genuine passion for delivering exceptional customer service
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake
• Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters
  As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.