Catering Assistant

Compass Group PLC; York and North Yorkshire; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

20 days holiday pro-rata

Free staff meals on site

On-site discounts

Training and development opportunities

Perks for Works discounts

Restaurant Associates training

On-site F&B discounts

Job summary

Compass Group UK & Ireland is seeking a Catering Assistant at the National Railway Museum in York. The role is part-time with 25 hours per week over three days, including weekends, with paid overtime and a £12.71 per hour rate.

You will support daily café operations, deliver customer service, and help maintain a welcoming visitor space within a world-renowned cultural institution.

Qualifications

• Experience in a café, restaurant or catering setting preferred.
• Strong customer service and communication skills.
• Comfortable working in a fast-paced, visitor-focused environment.
• Ability to work weekends and flexible shifts as required.

Responsibilities

• Provide warm, friendly and efficient customer service.
• Serve food and beverages to brand and quality standards.
• Follow health, food safety and hygiene practices.
• Operate tills accurately and handle transactions responsibly.
• Maintain clean, tidy front-of-house and seating areas.
• Assist with food preparation, restocking and product display.
• Contribute to sales promotions and deliver positive visitor experiences.
• Support service during special events as part of the catering team.

Skills

Customer service

Teamwork

Communication

Cash handling

Fast-paced environment

Tools

POS system

Job description

Catering Assistant

2026-09-23T00:00:00

City of York

GB

Contract

2026-12-25T15:03:13.667

This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community.

Job Description

Catering Assistant

• Salary: £12.71 per hour + paid overtime (minimum 25 hours per week guaranteed)
• Location: National Railway Museum, York
• Contract: Part-Time, Permanent
• Hours: 25 hours per week over 3 days, with weekend working required
• Shifts: Friday, Saturday, Sunday

About the role:

As a Catering Assistant, you'll be part of a dynamic, fast-paced team, contributing to a positive and friendly work environment. You'll play an important role in supporting day-to-day café operations, delivering excellent customer service, and maintaining a clean, welcoming space for all visitors.

This role offers great opportunities for personal growth and development within a company that values individuality and invests in its people. Your hard work will be recognised and rewarded, making this an excellent opportunity to develop your career at a world-renowned cultural institution.

What can we offer you?

• A collaborative and inclusive culture where your ideas are valued and creativity is encouraged
• 20 days holiday + bank holidays (pro-rata)
• Free staff meals while working on site
• Access to Compass Group perks & benefits
• Perks for Works discounts and promotions
• Access to training, mentoring and development through Restaurant Associates and Compass Group UK
• On-site F&B discounts

Your Key Responsibilities:

• Provide warm, friendly and efficient customer service
• Serve food and beverages to brand and quality standards
• Follow all health & safety, food safety and hygiene practices
• Operate tills accurately and handle transactions responsibly
• Maintain clean, tidy and well-presented front-of-house and seating areas
• Support simple food preparation, restocking and product display
• Assist with cleaning and general upkeep of service areas
• Help with opening and closing duties as required
• Contribute to sales promotions and deliver positive visitor experiences
• Support service during special events as part of an all-round catering team

Our ideal Catering Assistant will:

• Have experience in a café, restaurant or catering environment
• Be friendly, approachable and committed to great customer service
• Be confident working in a fast-paced, visitor-focused environment
• Be able to follow instructions and work well as part of a team
• Have good communication skills and a positive can-do attitude
• Have an understanding of food safety and hygiene practices (training provided)
• Be flexible and reliable, with the ability to work weekends and busy peak periods

About us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues, we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!