Catering Assistant

Education Authority (Northern Ireland); Portaferry; On-site; GBP 18,000 - 21,000; Full time

Job summary

Education Authority (Northern Ireland) is seeking a Catering Assistant to support daily operation of the Catering Unit under supervision. You will help with basic food preparation, serving meals and ensuring a hygienic service for pupils.

The role emphasizes teamwork, good communication, and a positive approach to customer service for children and young people, with duties including setting dining areas and maintaining kitchen cleanliness.

Qualifications

• Evidence of effective communication to support team work and customer engagement.
• Strong interpersonal and teamwork abilities.
• Good organizational and planning skills to meet deadlines.
• Motivation to provide quality food and customer service for pupils.

Responsibilities

• Basic preparation of food and beverages using appropriate equipment.
• Simple cooking and reconstitution of prepared food.
• Organise and control dining service points.
• Transfer and serve meals and snacks to pupils.
• Maintain dining area and cleanliness of kitchen and dining rooms.
• Record temperatures for control purposes and ensure premises are secured.

Skills

Communication skills

Interpersonal skills

Teamwork

Organizational skills

Planning skills

Customer service

Food service

Job description

JOB DESCRIPTION

JOB TITLE: Catering Assistant

REPORTS TO: Senior/Unit Catering Supervisor

RESPONSIBLE TO: Catering Manager through appropriate Area Catering Manager

JOB PURPOSE To actively participate in the daily operation of the Catering Unit under the direction of the Senior/Unit Catering Supervisor.

Team participation is essential to provide an efficient hygienic service, to achieve customer satisfaction and to promote sales within the unit.

Main Duties And Responsibilities

• Basic preparation of food and beverages, including the preparation of vegetables and snacks using appropriate equipment.
• Simple cooking, including the reconstitution of prepared food.
• Organising and controlling food service points.
• Transferring and serving meals and snacks including transported meals.
• Assisting with the promotion of meals to pupils, parents and principal.
• Maintaining regular contact with the central kitchen, if applicable, with regard to all aspects of service delivery.
• Preparing the dining area:
• Setting out dining room tables, chairs, benches and serving points as required by the meals service.
• Setting tables, laying out of cutlery, water jugs, etc.
• Completing general kitchen and dining room duties including washing up, clearing away equipment including tables, chairs and benches*.
• Cleaning the kitchen/servery, dining room and equipment including floors and walls*.
• Recording temperatures for control purposes as required.
• Securing premises as required.
• Completing duties as delegated in connection with service provision.
• Carry out all duties to comply with:
• Acts of Parliament, Statutory Instruments and Regulations and other legal requirements;
• Codes of Practice
• Carry out all duties in the working conditions normally inherent in the particular job.
• Complete all necessary administration.
• Carry out duties for jobs up to and including those in the same grade, provided such duties are within the competence of the employee.
• Promote and adhere to the Values/ethos of the School.
• Note:

Where part of the school premises are used for the dual purpose of consumption of food and educational purposes, non catering staff are responsible for the cleaning of the room.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.

NOTES TO JOB APPLICANTS

• You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
• You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
• The stage in the process when the criteria will be measured is outlined in the table below.
• Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
• Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
• In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form how you meet any desirable criteria.

Section 1 - Essential Criteria

Factor

Essential Criteria

Method of Assessment

Other

Willingness to undertake job related training

Shortlisting by Application Form

Section 2 - Essential Criteria

Factor

Skills/Abilities

In line with EA's Game Changing People Model we will look for evidence of:

Effective communication skills to support team working, taking of instruction and engagement with customers.Excellent interpersonal and team working skillsEffective organisational and planning skills and the ability to work under pressure to meet deadlinesMotivation towards providing excellent food and customer service for our children and young people

Interview

Values Orientation

Evidence of how your experience and approach to work reflect EA's ethos and values. You will find information about our Values here.

Interview

SECTION 3 - DESIRABLE CRITERIA

Factor

Desirable Criteria

Method of Assessment

Experience

Experience of working in a customer service or catering role

Shortlisting by Application Form

DISCLOSURE OF CRIMINAL BACKGROUND

The Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as 'regulated activity'.

In the event that you are recommended for appointed to a post that involves 'regulated activity', the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.

Further information can be accessed at NI Direct or the Department of Justice.

APPLICANT GUIDANCE NOTES

The Education Authority is an Equal Opportunities Employer