Catering Assistant

HCA Healthcare UK; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Catering Assistant for The Portland Hospital in London. You will help prepare meals and create appealing displays, focusing on professional customer service. Candidates should be dedicated to food hygiene standards, effective communication, and a flexible approach. Competitive salary of £13.96/hr, plus excellent benefits including private healthcare and generous holidays. This role contributes to a meaningful mission of improving lives through exceptional care.

Benefits

25 days holiday plus bank holidays

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Cycle to Work scheme

Group Life Assurance

Critical illness cover

Enhanced Maternity and Paternity pay

Corporate staff discount

Flexible health benefits

Qualifications

• Be aware of food and hygiene standards.
• Be passionate about customer care.
• Be able to communicate effectively with patients, visitors and healthcare staff.
• Be able to work under pressure, and with a flexible approach.

Responsibilities

• Assist all Patients as required.
• Perform any tasks assigned by the Supervisor.
• Attend mandatory training on an annual basis.

Skills

Food and hygiene standards

Customer care

Effective communication

Ability to work under pressure

Job description

Job Title: Catering Assistant
Location: The Portland Hospital, London
Full time: 37.5 hours per week
Shift times: Shifts between 0630am and 2200pm, working 5 days out of 7
Permanent
Salary: £13.96/hr + excellent benefits (pension, health cover, flexible benefits package plus career development)

We’re looking for a Catering Assistant to join our Hotel Services team based in London, The Portland Hospital. From preparing meals to creating counter displays, you’ll help us create and serve food that’s every bit as fresh, eye‑opening, and enticing as those served by the best hotels and restaurants.

As a Catering Assistant you’ll be both professional and friendly – someone who’s completely focused on customer service, with a can‑do attitude.

<>Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Others may think this is just a role in Catering but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you’ll do:

• Be of assistance to all Patients as required.
• Any other reasonable duties that may be required in Hospitals.
• To remain updated on the Hospital’s Policies and Procedures on Health & Safety, Fire and Evacuation Procedures.
• To perform any tasks specifically assigned to you.
• To carry out any other tasks assigned by the Supervisor or designee.
• Attend mandatory training on an annual basis.

What you’ll bring:

• Be aware of food and hygiene standards.
• Be passionate about customer care.
• Be able to communicate effectively with patients, visitors and healthcare staff.
• Be able to work under pressure, and with a flexible approach.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Catering Assistant you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual.
• Kindness and compassion: We treat people with kindness and compassion.
• Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness.
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.