Casual Worker Room Attendant

Apex Hotels; Dunblane; On-site; GBP 12,000 - 18,000; Full time

Job summary

Apex Hotels in Dunblane is seeking a Casual Self Checking Room Attendant to uphold brand standards and immaculate guest facilities. You will be responsible for your own rooms, ensuring high quality and readiness for guests, while creating special moments through attentive service.

On the role's 12-week learning journey, you will develop skills to deliver excellent standards, take initiative, and maintain a warm, welcoming presence that supports guests before, during, and after their stay.

Qualifications

• Excellent attention to detail to maintain consistent standards.
• Able to multi-task and manage guest requests efficiently.
• Friendly, proactive guest service attitude and approach.

Responsibilities

• Clean guest bedrooms and bathrooms to a high standard.
• Change linen, vacuum, polish, and dust to ensure neat rooms.
• Engage with guests to promote loyalty and memorable experiences.
• Ensure guests experience high levels of comfort and quality.

Skills

Attention to detail

Multi-tasking

Guest service orientation

Positive attitude

Job description

Why join Apex Hotels?

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Casual Self Checking Room Attendant in Dunblane. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.

Role Overview:

As a Casual Self Checking Room Attendant,you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a Casual Self Checking Room Attendant, you will be responsible for checking your own rooms are of a high standard and ready for our guests.

You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share.

Joining the dedicated housekeeping department, you will:

• Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting


• Engage with guests in order to promote guest loyalty and memorable experiences


• Ensure our guests experience our high levels of comfort and quality


• Take pride in the work you do

About you:

As a Casual Self Checking Room Attendant, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are.

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Self-Checking Room Attendant. With this in mind, we are looking for a Self-Checking Room Attendant who:

• Can deliver excellent standards


• Uses initiative


• Is self-aware and able to evaluate their own work


• Has a customer service attitude


• Has the ability to multi-task and provides excellent attention to detail


• Holds a genuine desire to provide a Warmer Welcome to our guests

Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.