Casual Technician-Sound & Light - Beach Ballroom - ABC10813

Aberdeen City Council; Aberdeen City; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local government authority in Aberdeen is seeking a casual AV Technician for the Beach Ballroom. The role involves providing AV support for various events, troubleshooting equipment, and ensuring excellent customer service. Ideal candidates possess a technical qualification and experience in stage-related technical work. The position offers flexible working arrangements.

Benefits

Flexible working opportunities

Support for PVG membership

Qualifications

• Holds an appropriate Technical qualification or is working towards one.
• Full UK Driving Licence (desirable).
• Educated to a standard grade level.

Responsibilities

• Provide AV support for meetings and events.
• Troubleshoot AV equipment and provide customer service.
• Cooperate with Ballroom staff and management for technology needs.

Skills

Experience in stage related technical work

Experience in lighting control

Experience in sound control

Experience in working at heights

Good verbal and written communication

Education

Appropriate Technical qualification or working towards one

Standard grade level education

Tools

Audio/Video equipment

Basic computer packages

Job description

Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Beach Ballroom, Aberdeen

Duration: Supply/Casual/Relief

Roles that require PVG Membership

Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £30,727 per annum / £15.97 per hour)

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.

job purpose/about the role

Beach Ballroom is seeking a casual AV technician to join our Operations Team at the Ballroom.

The AV technician will exemplify a passion for Hospitality, Events and AV technology along with being a proponent of cultivating a positive and inclusive employee culture. In this role, the AV Technician will partner with and report directly to the Senior Technician and Duty Manager.

The post holder needs to hold as a minimum:

• Holds an appropriate Technical qualification or is working towards one
• Full UK Driving Licence (desirable)
• Educated to a standard grade level

The AV Technician provides and supports all services used to deliver technology to our customers and associates, including networking, desktop support, audio, video, audio & video conferencing, webcasting and lighting for different types of meetings and events. The AV Technician works closely with customers and the AV management Team to deliver an excellent meeting, conference and working experience. The person in this role also works directly with other Ballroom staff to deliver excellent client experiences.

The postholder is able to demonstrate:

• Experience in stage related technical work.
• Experience in lighting control, sound control and stage management.
• Experience in working at heights or in confined spaces.
• Working knowledge of basic computer packages.
• Good verbal and written communication.

Provide ad-hoc troubleshooting and assistance to customers of all competency levels.

Troubleshoot AV equipment, including but not limited to audio, video, lighting, computer systems and hardware.

Evaluation and troubleshooting of personal computer hardware and software, peripheral devices, mobile devices and component problems.

Pre-program coordination with Ballroom staff and the AV Senior Technician and the ballroom manager, ensuring that all their technological needs are met and in place for their arrival.

Provide genuine anticipatory customer service by establishing good working relationships with team members.

Attend Pre-production meetings as needed.

Support day to day floor operations, including set and strike, operating in room equipment facilitating and supporting other AV functions.

Develop and maintain positive relationships with clients and assist with any reasonable requests during programs.

Interact with Production team to ensure a thorough understanding of the client experience prior to the start of their meeting/event.

Assist in all areas of daily operation.

Show initiative And drive to solve problems.

About Us

Please see Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact [e-mail].

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: [e-mail]. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:

• have a disability
• are care-experienced and aged 16-29
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs