Casual Security Officer

Manchester Arndale; Luton; Hybrid; GBP 20,000 - 28,000; Part time

Benefits offered by this job

Flexible schedules

Funded training

Supportive team

Job summary

OCS UK & Ireland is seeking a Casual Security Officer to protect court and tribunal buildings across a defined area, including Luton. You will manage access, monitor CCTV, respond to incidents, and maintain professional conduct for visitors and staff.

The role requires a valid UK SIA licence, DBS clearance, right to work in the UK, and the ability to travel between sites. Flexibility and a customer-focused approach are essential for this multi-site position.

Qualifications

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance.
• A valid SIA Licence and relevant security experience.
• Full UK driving licence and use of own vehicle.
• Strong communication and customer service skills.
• A professional, reliable and detail‑focused approach.
• Good understanding of security procedures and health & safety practices.
• Ability to remain calm and respond effectively in challenging situations.
• Ability to travel between sites within a defined area.

Responsibilities

• Provide a professional, welcoming and customer‑focused service to all court users
• Control access to buildings, ensuring security procedures are followed at all times
• Operate security equipment including CCTV, x‑ray machines and handheld metal detectors*
• Conduct searches in line with site procedures, including bag checks on entry
• Monitor public and restricted areas, maintaining regular communication with control points
• Patrol court buildings and satellite locations where required
• Respond promptly and effectively to alarms, incidents and security concerns
• Accurately record and report all incidents and activities
• Support the safe and secure movement of people within the building
• Maintain high standards of professionalism and compliance at all times

Skills

Communication skills

Customer service

Calm under pressure

Attention to detail

Security procedures knowledge

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Days of Working: This is a mobile, multi-site role, requiring flexibility to support operational needs around Luton, shift patterns will vary depending on site requirements.

As a Casual Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a range of court and tribunal buildings within a defined area. You will be responsible for supporting site teams with access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are treated in a professional and respectful manner.

This is a flexible, multi-site role, where you will work across different locations to support operational needs such as sickness and absence. Shift patterns will vary depending on site requirements, with most shifts taking place Monday to Friday during court operating hours.

Key Responsibilities

• Provide a professional, welcoming and customer‑focused service to all court users
• Control access to buildings, ensuring security procedures are followed at all times
• Operate security equipment including CCTV, x‑ray machines and handheld metal detectors*
• Conduct searches in line with site procedures, including bag checks on entry
• Monitor public and restricted areas, maintaining regular communication with control points
• Patrol court buildings and satellite locations where required
• Respond promptly and effectively to alarms, incidents and security concerns
• Accurately record and report all incidents and activities
• Support the safe and secure movement of people within the building
• Maintain high standards of professionalism and compliance at all times

Ideal Candidate

• Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance**
• A valid SIA Licence and relevant security experience
• Full UK driving licence and use of own vehicle*
• Strong communication and customer service skills
• A professional, reliable and detail‑focused approach
• Good understanding of security procedures and health & safety practices
• Ability to remain calm and respond effectively in challenging situations
• Ability to travel between sites within a defined area

Desirable

• Experience working within public sector or regulated environments
• Experience using security systems such as CCTV and screening equipment

Additional Benefits

Flexible working patterns to suit operational needs

Funded training, development opportunities and a clear pathway to recognised qualifications

Work as part of a professional and supportive team within the Courts & Tribunals Service

* location specific
** This position is open only to candidates with an unrestricted right to work in the UK. Visa sponsorship is not available for this role.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.