Casual Security Control Room Operator

BATH & NORTH EAST SOMERSET COUNCIL; Bath; On-site; GBP 25,000 - 30,000; Full time

Job summary

A local government council in Bath is seeking a member for the Security Control Room Team to monitor public area CCTV and respond to out of hours calls. The role involves working with police and local partners to enhance public safety. Candidates must hold full NPPV-level 2 police vetting and an SIA CCTV Licence. Full training is provided, and a flexible schedule is required.

Qualifications

• Full NPPV-level 2 police vetting and SIA CCTV Licence.
• Proficiency with IT.
• Excellent customer service and communication skills.
• Experience in accurate record keeping.
• Flexible schedule, ability to work shifts including nights, weekends and bank holidays.
• Proactive, able to prioritize and use initiative.

Responsibilities

• Monitor CCTV cameras across public spaces.
• Handle out of hours calls.
• Manage access within the Bath City Centre Security Zone.
• Collaborate with police, city marshals and other Council departments to prevent, detect and reduce crime and disorder.

Skills

Proficiency with IT

Excellent customer service and communication skills

Experience in accurate record keeping

Flexible schedule

Proactive and able to prioritize

Job description

This key role, working as a member of the Security Control Room Team, will give you the chance to make a real contribution to improving public safety. Our team monitors public space CCTV cameras, handles out of hours calls, and manages access within the Bath City Centre Security Zone 24/7, 365 days a year. You will work with our partners, including the police, city marshals and other Council departments to help prevent, detect and reduce crime and disorder within B&ANES. Please note that this position requires full NPPV-level 2 police vetting and the ability to obtain an SIA CCTV Licence. Full training will be provided.

Key responsibilities

• Monitor CCTV cameras across public spaces.
• Handle out of hours calls.
• Manage access within the Bath City Centre Security Zone.
• Collaborate with police, city marshals and other Council departments to prevent, detect and reduce crime and disorder.

Requirements and skills

• Full NPPV-level 2 police vetting and SIA CCTV Licence.
• Proficiency with IT.
• Excellent customer service and communication skills.
• Experience in accurate record keeping.
• Flexible schedule, ability to work shifts including nights, weekends and bank holidays.
• Proactive, able to prioritize and use initiative.

Council values

• Preparing for the future
• Delivering for local residents
• Focusing on prevention

About Bath and North East Somerset Council

B&ANES Council is committed to diversity and inclusion, encouraging applicants from a wide range of backgrounds to apply. We are a Disability Confident Employer and we support flexible working arrangements. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups. An Enhanced DBS check may be required for posts involving children or vulnerable people.