Casual Sales Assistant

SPORTS DIRECT; Sutton; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Staff discount

Flexible hours

Career progression

Team environment

Job summary

Sports Direct in Sutton is recruiting a Sales Assistant to be on the front line of one of the UK's busiest store networks. You’ll greet customers, guide them to the right products, and process transactions with speed and accuracy.

You'll work in a fast-paced environment, benefit from a full induction and internal progression pathways, and enjoy staff discounts across the Frasers Group brands as you grow with the team.

Qualifications

• No formal qualifications required; retail or customer service experience is a bonus.
• Able to learn quickly in a fast-paced environment.
• Willingness to work flexible hours, including peak times.

Responsibilities

• Greet customers and help them find the right product.
• Deliver great service at every touchpoint, from door to till.
• Keep the shop floor tidy and well stocked.
• Replenish shelves to keep the floor ready for customers.
• Process transactions quickly and accurately.
• Promote current offers and upsell where appropriate.
• Work as part of a team to hit daily sales and service goals.

Skills

Customer service

Team player

Cash handling

Upselling

Tools

POS system

Job description

Sports Direct is the UK's No.1 sports retailer, with an unbeatable range of sportswear, footwear, and equipment at prices that keep customers coming back. With 600+ stores and still growing, we're part of the Frasers Group: a bold, ambitious business known for shaking up the industry and creating real opportunities at every level. If you've got energy, drive, and a love for retail done at pace, you'll fit right in.

The Role: Sales Assistant

This is retail with momentum. As a Sales Assistant at Sports Direct, you're on the front line of one of the UK's busiest store networks, helping customers find what they need, keeping the floor sharp, and powering the team through every trading day. No two shifts look the same, and that's exactly the point.

What's In It For You

• Competitive hourly rate that rewards what you put in
• Flexible working to fit around your life
• Staff discount across the full Frasers Group family of brands
• Career progression in a fast-growing retail business that promotes from within
• A fun, fast-paced atmosphere with a team that wants to see you succeed

Your Development

From day one, you'll receive a full in-store induction. As you progress, you'll have access to internal development pathways, including Supervisor and Management programmes and nationally recognised qualifications all of which support your growth within Sports Direct and the wider Frasers Group.

What You'll Do

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot smart upsell opportunities.
• Work as one team to hit daily sales and service goals.

Our values shape every shift, every conversation, every decision

• Think Without Limits: Move fast, take bold action, and bring the team with you.
• Own It and Back Yourself: Take responsibility, master the basics, and drive results.
• Be Relevant: Stay connected to our people, our partners, and the planet.

What You'll Bring

• A confident, friendly, positive attitude.
• Retail or customer service experience is a bonus, but not essential. We'll back you to learn.
• Motivation to deliver results and take real pride in your work.
• Flexibility and reliability, especially through peak trade.
• A team-player mentality that thrives when the pace picks up.
• Strong communication skills and a customer-first mindset.