Casual Locum Support Workers

St Mungo's; Bournemouth; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading homelessness support organization in Bournemouth is seeking compassionate individuals to join their locum bank. You will have the flexibility to work shifts that fit your schedule, helping vulnerable people regain their lives. With roles ranging from outreach to support work, experience in assisting individuals in challenging situations is essential. Enjoy competitive hourly rates and a range of benefits including training and holiday pay.

Benefits

Flexible working hours

Training opportunities

Enhanced pay for bank holidays

Holiday pay

Qualifications

• Experience in helping vulnerable individuals to identify personal goals.
• Understanding issues faced by homeless or vulnerable people.
• Ability to communicate effectively and build relationships.

Responsibilities

• Support individuals to rebuild their lives and assist through change.

Skills

Helping vulnerable people

Excellent communication skills

Building positive relationships

Job description

Overview

Are you looking to work flexibly at the times that you choose in a variety of roles where you can make a real difference helping homeless people to rebuild their lives?

At St Mungos we have a casual worker bank of approximately 360 locums who provide temporary cover ensuring our services can continue to run smoothly when there are staffing gaps.

We are looking for people who would be interested in joining our locum bank to work across Bournemouth, Poole & Christchurch.

St Mungos runs a street outreach service and several supported accommodation projects (including 2 high support Mental Health services) in the region. Our aim is to support people who may be affected by homelessness to recover from the effects of rough sleeping and move away from a street lifestyle permanently by providing them long‑term support.

Qualifications and Experience

These important roles will suit people with :

• Some experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
• An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
• Excellent communication skills and the ability to build positive relationships with a wide range of people and deal with those who may be in a difficult personal or emotional situation.

Above all we are looking for inspirational committed individuals who have a genuine desire to support people to rebuild their lives.

What We Can Offer You

As a casual worker you work flexibly on an ad hoc or temporary basis and can choose to work the shifts that best fit your circumstances. This can be day or night and covering different level roles depending on your experience. To provide you with ongoing support you will be allocated a supervising manager and you will have access to training to ensure you have the tools to keep our clients safe. We offer enhanced pay for bank holidays and you can also accrue holiday pay.

We pay the following rates of pay :

• Outreach Worker : £17.33 per hour
• Waking Night Support Worker : £15.05 per hour
• Day Support Worker : £15.28 per hour

How to Apply

Click the Apply Now Button at the top of the page to start your online application form.

There are 5 person specification points to respond to in your application and these are the same for any role you may be interested. You will be asked to respond to these as you progress through your application – these can also be found in the Locum Person Specification document.

A selection of job descriptions for the different level roles that casual workers cover are also available to view for your information.

To download these and for guidance on completing your application form please click on the Documents tab.

Closing date: 10am on 21 October 2025

Interview and assessments: w/c 3 November 2025

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under‑represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised we are happier, healthier and can ultimately achieve better outcomes for our clients.

Key Focus Areas for Candidates and Colleagues

• A growing number of diversity networks including LGBTQ Women’s Action, Lived Experience and Anti‑Racist networks.
• Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
• A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
• Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
• In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more? Click here to visit our Equality Diversity & Inclusion page.

Benefits Package

• Agile working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 28 days annual leave rising to 31 after five years of service.
• Family friendly leave policies including maternity, adoption and parental leave, carer's leave and fertility treatment leave.
• Financial wellbeing platform offering loans, advances and saving options.
• Auto-enrolment to pension scheme after six months of service with an employer contribution of 6 %.
• Employee Assistance Programme and access to SmartHealth app, 24/7 GP appointments, health checks and nutrition advice.
• Cycle to Work scheme and interest‑free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electrical and more.

Want to find out more? Click here to visit our Work For Us page.

Professional Development

• Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
• Steps into Management programme to support colleague progression.
• Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Key Skills

Ruby, Mac OS, Computer Networking, Windows, TCP, Customer Support, Linux, Shell Scripting, VPN, DNS, Technical Support, Troubleshooting