Casual Health & Activity Customer Service Officer

Dorset Council UK; Ashley Heath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local government organization in Ashley Heath is seeking a motivated individual to join the Health and Activity Team. The role involves customer service, managing bookings for the golf course, and assisting in day-to-day operations. Ideal candidates will have excellent organization and communication skills and experience in a customer-facing role. This position offers flexibility in a dynamic environment.

Benefits

Statutory annual leave

Casual working environment

Qualifications

• Experience in a busy customer-facing environment.
• Ability to manage bookings and administrative tasks.
• Flexibility and adaptability in a dynamic workplace.

Responsibilities

• Act as first point of contact for golfers and participants.
• Take bookings for the Golf Course and community activities.
• Ensure equipment is ready and secure for use.

Skills

Excellent organisation skills

Strong communication skills

Knowledge of ICT programmes

Job description

(As a casual worker you are entitled to statutory annual leave. This will be paid as a 12% addition to the hourly rate outlined above and the accrued time off will be deemed to be taken immediately following each assignment.)

Dorset Council is looking for a highly motivated individual, with excellent organisation and communication skills, to join the Health and Activity Team based at the Moors Valley Golf & Activity Centre within Moors Valley Country Park on a casual basis.

Alongside managing the Moors Valley Golf Course, the Councils Health and Activity team coordinate, deliver and promote a wide range of entry level activities across the Dorset Council area, to encourage people to become more active to benefit their health & wellbeing. The team includes over 250 active volunteer leaders and a number of health and activity instructors who deliver sessions across a range of locations.

What You Will Be Doing

The postholder will act as the first point of contact for golfers and health and activity participants. Responsibilities will include taking bookings for the Golf Course and community activities and providing administrative support for the team as required.

As part of operational procedures, ensuring equipment is ready and available for use by golfers and health and activity participants and locked away securely is vital to the day to day running of the Centre, this includes golf buggies and accessible cycles. The postholder will be responsible for opening and closing the Centre as required.

About You

The ideal candidate will be highly organised and have experience of working in a busy customer facing environment, with excellent communication skills and a good knowledge of ICT programmes and systems. Due to the nature of the business there is always a need to be flexible and adaptable.

If you have any specific queries relating to this role, please email Jackie O’Connor, Health & Activity Team Manager and Mike Torrens, Golf & Activity Operations Officer at [e-mail]