Casual Function Manager

BATH & NORTH EAST SOMERSET COUNCIL; Bath; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local council in the UK is looking for Casual Function Managers to join their Baths Historic Venues Team. This role involves managing events at historic venues, ensuring customer satisfaction and adherence to safety standards. Ideal candidates should have significant event management experience and a passion for delivering exceptional service.

Benefits

Flexible work/life balance

Supportive workplace

Diverse and inclusive environment

Qualifications

• Significant previous event management experience in a front-line role.
• Experience working in a historic building.
• Strong customer service experience.

Responsibilities

• Manage the on-site delivery of events to a high standard.
• Build relationships with event organisers.
• Maintain safety and good order during functions.
• Supervise on-site contractors and staff.
• Ensure safe evacuation in emergencies.

Skills

Event management experience

Strong communication skills

Customer service experience

Attention to detail

Education

Good general education with high standard of written and spoken English

Job description

At Bath & North East Somerset Council we have one overriding purpose – to improve people's lives.

About the Team

Are you passionate about historic venues and event management? We have vacancies for confident and proactive Casual Function Managers to join our friendly Baths Historic Venues Team.

The team delivers all private and ticketed events at the Roman Baths & Pump Room, the Guildhall, Victoria Art Gallery and Heritage Parks. Events can range from proposals, weddings, conferences, concerts, dinners and drinks receptions and parties. This is a fantastic opportunity to be part of a team that organises unique events in a portfolio of extraordinary venues.

About the Role

The primary purpose of this role is to manage the on-site delivery of events to a high standard, balancing creating unforgettable experiences alongside protection of our historic buildings and maintaining health & safety standards for all on site.

Key Responsibilities

• Customer Liaison: Build strong relationships with event organisers, being responsive and accommodating of any last‑minute requests or changes.
• Security & Safety: Maintain good order during functions, halt any event that risks the building, contents, or Council's license, and report any damage.
• Contractor & Staff Supervision: Supervise on-site contractors, including caterers, security staff, and the team of Events Assistants.
• Set up & Dismantling: Oversee and undertake the set up and dismantling of furniture and equipment for events according to client expectations and in line with the Council's safety requirements.
• Emergency Management: Ensure the safe evacuation of staff and guests, deliver first aid confidently when required, and act as the primary contact for emergency services.

What We’re Looking For

We’re seeking seasoned event professionals who are not only experienced in managing events but are also genuinely passionate about providing an outstanding, five‑star customer experience.

This role demands a commitment to excellence and a dedication to ensuring that every event attendee has a memorable and seamless experience. Ideal candidates will:

• Have significant previous event management experience in a front‑line role.
• Have experience of working in, and being mindful of, a historic building.
• Have a good general education with a high standard of written and spoken English and a keen attention to detail.
• Have significant exemplary customer service experience and strong communication skills.
• Have experience of managing staff and contractors.

Disability Confident

We are a Disability Confident employer and will generally offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job as defined by the employer. We note that in high‑volume, seasonal or high‑peak times, the employer may wish to limit the overall numbers of interviews offered to disabled people and non‑disabled people. For more details please go to [link].

About Bath and North East Somerset Council

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have flexibility to enjoy a great work/life balance, and have the support you need. For more information go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity.