Casual Food & Beverage Assistant

Hand Picked Hotels; Daventry; On-site; GBP 14,774 - 21,042; Part time

Benefits offered by this job

Meals on duty

Uniform provided

Job summary

Hand Picked Hotels in Daventry is seeking enthusiastic staff to prepare food and beverage areas and provide excellent customer service. Successful candidates will have a background in quality-driven hospitality and a passion for guest satisfaction.

Responsibilities include maintaining high presentation standards and delivering tailored experiences. The position offers a competitive hourly rate of £13, meals on duty, and opportunities for personal connections within a diverse team.

Qualifications

• Experience in a quality-driven hotel or restaurant environment.
• Enthusiastic and willing to take on new responsibilities.
• High emotional intelligence to anticipate guest needs.

Responsibilities

• Prepare food and beverage service areas to hotel standards.
• Provide product descriptions based on guest preferences.
• Deliver high-quality, personalized guest experiences.

Skills

Food and beverage knowledge

Customer service skills

Emotional intelligence

Flexibility

Job description

Fawsley Hall Hotel & Spa, part of Hand Picked Hotels, is located in Northamptonshire and offers a luxurious stay with a 4‑AA Red Star rating and a 2‑AA Rosette restaurant.

Responsibilities

• Prepare food and beverage service areas to Hand Picked Hotels standards, ensuring high presentation standards.
• Maintain knowledge of menu items, ingredients, allergens, and preparation style.
• Provide accurate and enticing product descriptions and recommendations based on guest preferences.
• Work enthusiastically alongside team members to achieve departmental goals.
• Maintain basic knowledge of the wine list and stock availability.
• Apply basic principles of food and wine matching, grape varieties and flavours.
• Be inspired, have fun and enjoy being part of the Hand Picked Team.

About You

• Have current base knowledge and experience of food and beverage within a quality‑driven hotel, restaurant, or hospitality environment.
• Be enthusiastic and willing to take on new responsibilities.
• Adopt a flexible approach to assisting in different areas of the hotel as business and guest needs dictate.
• Possess a high level of emotional intelligence to anticipate guest needs and deliver a Hand Picked experience.
• Demonstrate the ability to deliver guest experience standards, going above and beyond to ensure a high‑quality, personalised experience.

Benefits and Compensation

• A competitive salary package of £13 per hour.
• Meals on duty are provided.
• Uniform is provided.
• This is a casual contract, depending on business needs.
• Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.

Hand Picked Hotels is an Equal Opportunities employer.

Candidates must be eligible to live and work in the UK.