Casual Food and Beverage Assistant

Hilton; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible shifts

Instant pay access

Free meals on duty

28 days holiday (pro‑rata)

Mental health resources

Job summary

Hilton is hiring a Casual Food & Beverage Assistant for Savage Garden in London. You will deliver memorable hospitality experiences, serving guests with a warm, upbeat attitude and a strong focus on service quality.

The role offers flexible shifts, healthy career growth opportunities, and wellbeing benefits as part of Hilton’s caring culture. Earn £12.73 per hour plus service charge, with instant access to earned wages and free meals on duty.

Qualifications

• Friendly, customer-focused demeanor essential.
• Ability to learn menu items, promotions and specials.
• Comfortable using POS and handling cash.

Responsibilities

• Delight guests with a cheerful attitude and make dining experiences special.
• Learn menu details, promotions and specials to answer guest questions confidently.
• Take food and beverage orders, enter into POS, and serve promptly with attention to detail.
• Keep the food service station stocked, clean and organized.
• Comply with health, safety, sanitation and alcohol regulations to ensure guest and team member wellbeing.

Skills

Customer service

Hospitality

Team player

Job description

Job Description

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Casual Food & Beverage Assistant working in Savage Garden, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments.

When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Flexible shifts – pick up shifts based on your availability, around your other commitments
• Competitive pay – Earn £12.73 per hour plus service charge, with opportunities to grow your career with Hilton.
• Instant pay access - the ability to instantly withdraw up to 40% of earned wages
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days’ holiday (pro-rata) including bank holidays, increasing with service.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources.
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.

Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Master the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence
• Serve with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!
• Manage the food service station: Make sure the food service station is always fully stocked, clean, and organized
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well‑being

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award‑winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands, and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About the Team

Join an Award-Winning Workplace Culture. At Hilton, we’re an exceptional workplace for the Team Members who make it all possible.

Additional Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best‑in‑class Employee Assistance Program (EAP)
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.