Casual Floor Captain

Sodexo; City of Westminster; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading service provider in the UK seeks a Casual Floor Captain to enhance the guest experience at their corporate site. This role entails welcoming visitors, delivering front-of-house operations, and collaborating with internal teams for seamless service. The ideal candidate will possess excellent interpersonal skills and a proactive attitude. With opportunities for career development and a comprehensive employee benefits package, this is a fantastic opportunity for those passionate about exceptional service.

Benefits

Unlimited access to wellbeing support

Extensive Employee Assistance Programme

Access to a 24-hour virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Previous experience in a similar client-facing or hospitality role is a plus.
• Strong organisational abilities and attention to detail.
• Positive, energetic, proactive attitude with a passion for exceeding expectations.

Responsibilities

• Greet and assist employees, clients, and visitors professionally.
• Deliver consistent front-of-house operations.
• Collaborate with teams and vendors to support workplace experience.
• Host events and activities, escalate maintenance issues.
• Maintain an organized office environment.

Skills

Interpersonal skills

Communication skills

Organisational abilities

Proficiency in Microsoft Office

Job description

At Sodexo, we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees. So, whilst you enhance comfort and convenience, we'll enhance your career! As a Casual Floor Captain with Sodexo, you'll be the welcoming face of our vibrant corporate site, offering a helping hand to ensure flawless workplace operations and shape that all-important guest experience. Enjoy a role where you'll love what you do.

What You’ll Do

• Greet and assist employees, clients, and visitors with warmth and professionalism.
• Deliver consistent front‑of‑house operations, including reception, visitor sign‑ins, communal areas and meeting room coordination.
• Collaborate with internal teams and external vendors to support a seamless workplace experience.
• Host workplace events, client activities, and proactively escalate maintenance or facilities issues to the appropriate teams.
• Handle incoming communications and ensure messages are delivered accurately and efficiently.
• Maintain a tidy, organized, and presentable office environment.

Qualifications

• Previous experience in a similar client‑facing or hospitality role is a plus, but excellent interpersonal and communication skills are the key.
• A positive, energetic, and proactive attitude with a passion for exceeding customer expectations.
• Proficient in office software (e.g., Microsoft Office, Excel, PowerPoint, Outlook).
• Strong organisational abilities and attention to detail.

Why Sodexo?

• Unlimited access to an online platform offering wellbeing support.
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, and support with work or personal issues impacting your wellbeing.
• Access to a 24‑hour virtual GP Service.
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big‑brand retailers.
• Save for your future by becoming a member of the Pension Plan.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues do their bit for the environment while keeping fit.
• Sodexo UK and Ireland’s enhanced benefits and leave policies.

A Little More About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Details

• Casual
• 0 hours per week
• Monday – Friday
• £14.00 per hour
• Opportunities for career development
• Plus our Sodexo employee benefits package