Casual Event Staff

ZAM FM Ltd; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A event management company in Greater London is looking for skilled Event Security Officers for various events at London Stadium. Responsibilities include ensuring safety during events, managing crowd control, and providing exceptional customer service. Essential qualifications include an SIA Door Supervisor Licence and First Aid Certification. This role offers opportunities for career growth and regular work at a prestigious venue.

Benefits

Opportunities for ongoing training

Friendly, professional team environment

Regular work at iconic venues

Qualifications

• SIA Door Supervisor Licence is mandatory.
• Valid ACT Certificate is required.
• First Aid Certification must be current.

Responsibilities

• Provide a safe and welcoming environment for spectators.
• Conduct ticket checks and bag searches.
• Manage crowd flow and ensure spectator safety.

Skills

Excellent communication and interpersonal skills

Ability to remain calm and confident under pressure

Professional appearance and manner

Flexible and reliable approach to working hours

Education

SIA Door Supervisor Licence

Valid ACT (Action Counters Terrorism) Certificate

First Aid Certification (valid)

Job description

About the Role

ZAM FM is seeking reliable, professional, and customer‑focused Event Security Officers to join our team at London Stadium. As part of our event operations, you’ll play a key role in ensuring the safety, security, and enjoyment of all spectators and staff during a wide range of events — from Premier League football matches to concerts and large‑scale public gatherings. You will represent both ZAM FM and London Stadium, providing a visible security presence, assisting with crowd management, and delivering exceptional customer service at all times.

Key Responsibilities

• Provide a safe and welcoming environment for all spectators, visitors, and staff.
• Conduct ticket checks, bag searches, and access control in accordance with venue and event policies.
• Manage crowd flow and ensure spectator safety before, during, and after events.
• Respond professionally to incidents, emergencies, or first aid situations as required.
• Deliver clear and confident communication to guests and colleagues.
• Follow all company and stadium procedures, including health & safety and safeguarding standards.
• Support the delivery of a positive event experience through proactive engagement and problem‑solving.

Essential Requirements

• SIA Door Supervisor Licence
• Valid ACT (Action Counters Terrorism) Certificate
• First Aid Certification (valid)
• Excellent communication and interpersonal skills
• Professional appearance and manner
• Ability to remain calm and confident under pressure
• Flexible and reliable approach to working hours (including evenings, weekends, and public holidays)

Desirable Attributes

• Previous experience in stadium, arena, or event security roles
• Conflict management or customer service training
• Team player with a proactive attitude

What We Offer

• Opportunities for ongoing training and progression
• A friendly, professional team environment
• Regular work at one of London’s most iconic venues