Casual Duty Officer

New College Swindon; Swindon; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local educational institution in Swindon seeks a Casual Duty Officer to support sports facilities. Responsibilities include ensuring safety, customer service, and maintenance. Applicants should hold a Level 2 Gym Instructor Certificate and have relevant experience. A full driving licence is mandatory. This is a flexible role that requires evening and weekend availability.

Qualifications

• Must have Level 2 Gym Instructor Certificate and First Aid qualification (or be working towards them).
• Experience in facility operations, customer service, or security preferred.
• Full, clean driving licence is essential.

Responsibilities

• Ensure safety and security of sports facilities.
• Carry out patrols and respond to alarms.
• Perform reception and customer service duties.
• Conduct gym inductions and promote memberships.
• Handle cash and follow financial procedures.
• Support cleaning and equipment setup.
• Provide first aid and assist with emergencies.

Skills

Customer service

Security

First Aid

Communication

IT skills

Education

Level 2 Gym Instructor Certificate

First Aid qualification

Job description

Overview

We’re looking for a reliable and customer-focused Casual Duty Officer to support the daily operation of our Sports Centre facilities. This hands-on role involves customer service, security, and general facility support across the College’s sports sites.

What you’ll do

• Ensure the safety and security of buildings, rooms and sports facilities
• Carry out patrols, respond to alarms and report incidents
• Perform reception and customer service duties
• Conduct gym inductions and promote memberships
• Handle cash and follow strict financial procedures
• Support with cleaning, equipment setup, and maintenance checks
• Provide first aid and assist with emergency procedures when required

What we’re looking for

• Level 2 Gym Instructor Certificate and First Aid qualification (or working towards)
• Experience in facility operations, customer service, or security
• Confident communicator with good IT and organisational skills
• Flexible and reliable - able to work evenings or weekends when needed
• Full, clean driving licence essential

We are an equal opportunities employer and welcome applications from all sectors of the community.

Please note that this vacancy may close before the published closing date if sufficient applications are received so if you are interested, please apply as soon as possible. To apply, you MUST have Right to Work in the UK.

Safeguarding Statement

New College Swindon is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion. References will be sought on shortlisted candidates before interview and by agreement.