Casual Conference & Banqueting Assistant

Hand Picked Hotels; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A luxury hotel chain in the UK is seeking a Conference & Banqueting Assistant to support operations and maintain high presentation standards. You will be responsible for the set-up of equipment, contribute to departmental goals, and ensure an exceptional guest experience. The ideal candidate will have strong emotional intelligence, be flexible, and have a passion for high service standards. A competitive hourly wage of £13.82 is offered, along with additional benefits.

Benefits

Competitive salary

Meals on duty

Free onsite carpark

Opportunity for friendships and team celebrations

Qualifications

• Passionate about delivering high service standards.
• Ability to anticipate guest needs.
• Willingness to take on new responsibilities.

Responsibilities

• Support operations within the Conference & Banqueting area.
• Set up and take down equipment as required.
• Communicate and delegate according to business levels.
• Contribute ideas for achieving departmental goals.
• Ensure a high-quality guest experience.

Skills

High level of service and attention to detail

Emotional intelligence

Ability to communicate effectively

Flexibility

Enthusiasm

Job description

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again. Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee. We are currently recruiting for a Casual Conference & Banqueting Assistant at Rookery Hall Hotel & Spa, part of Hand Picked Hotels. Rookery Hall Hotel & Spa is located in Nantwich the hotel is one of the most renowned country house hotels in Cheshire. Expertly blending old-world charm with modern amenities. This stunning award-winning property is proud to boast 4 AA Red Star status and several notable accolades for its dining.

• The role of a Conference & Banqueting Assistant involves supporting the operations within this service area to Hand Picked Hotels standards ensuring high standards of presentation are always maintained.
• Responsible for the set-up and take-down of equipment (tables, chairs, props, decorations) ensuring timely delivery and ability to carry and move heavy items.
• You will be expected to hold a good level of knowledge regarding food menu items and availability across all areas including the bar and restaurant.
• Working towards the achievement of departmental goals, contributing ideas and being open to trying new ways of working. Take personal ownership, operating within role parameters.
• As the Conference & Banqueting Assistant, you will be expected to communicate and delegate in line with business levels and daily functions and events.
• Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team. To be considered for this role you will be passionate about delivering a high level of service and attention to detail.
• You will be enthusiastic and willing to take on new responsibilities. Adopt a flexible approach to assist in different areas of the hotel as business and guest needs dictate.
• Having a high level of emotional intelligence, enabling you to anticipate our guests needs ensuring they receive a Hand Picked experience.
• It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, which includes the ability to go above and beyond to ensure guests have a high-quality, personalised, and magical experience that they remember, recommend, and return to time and time again.
• A competitive salary package of £13.82 per hour, plus a share of service charge.
• Flexible hours which may vary depending on business needs.
• Free onsite carpark.
• Meals on duty.
• Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.