Casino Operations Manager | Lead Team, Boost Profits

Resorts World Birmingham; Manchester; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading UK casino operator is seeking an experienced casino manager to oversee daily operations. Responsibilities include managing the team to ensure a great customer experience and compliance with regulations. The ideal candidate will have a Personal Management Licence and proven experience in a casino environment. This role offers excellent salary and a variety of company-funded benefits, including a pension scheme and mental health support.

Benefits

Private GP helpline

Discount portal for retailers and restaurants

Pension scheme

Life assurance

Employee assistance programme

20% discounted gym membership

Qualifications

• Minimum of prior experience in a gaming management position is required.
• Ability to manage gaming activities effectively to maximise cash drop and profits.
• Must be flexible to work various shifts, including nights and weekends.

Responsibilities

• Oversee the casino's daily operations ensuring customer satisfaction.
• Manage and support casino colleagues in their roles.
• Ensure compliance with rules and procedures.

Skills

Proven experience in managing a team in a casino environment

Excellent problem-solving skills

Good communication skills

Flexible with a positive attitude towards change

Education

Personal Management Licence (PML)

Job description

A leading UK casino operator is seeking an experienced casino manager to oversee daily operations. Responsibilities include managing the team to ensure a great customer experience and compliance with regulations. The ideal candidate will have a Personal Management Licence and proven experience in a casino environment. This role offers excellent salary and a variety of company-funded benefits, including a pension scheme and mental health support.