Cashier and Reception Supervisor

NHS; Manchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Manchester seeks a full-time administrative support role at Laureate House, responsible for cashiering, reception supervision, and providing administrative support to clinical staff. The ideal candidate will possess GCSEs in Maths and English, leadership skills, and excellent communication abilities. The position offers a salary of £24,937 to £26,598 per annum pro rata.

Benefits

27 days annual leave plus bank holidays

Cycle to work scheme

Salary sacrifice car scheme

Blue Light Card Discounts

Responsibilities

• Provide cashiering functions.
• Reception management and supervision.
• Administration of petty cash.
• Deal with patients' property and monies.
• Provide admin support to the clinical team.

Skills

GCSEs in Maths and English

Leadership & Supervision

EPR system

excellent communication skills (written and verbal)

Teamwork

Job description

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

To provide cashiering functions to Laureate House. To provide reception management and supervision. Administration of petty cash for South Manchester Services. To carry out all administrative tasks in relation to answering telephone calls to patients, relatives and various clinical staff and professionals to provide an efficient admin service. Carry out a variety of administrative tasks as directed by Admin Manager.

Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling. Ordering clinical supplies as and when required. Arrange safekeeping of patient's properties/ money.

Provide cover for colleagues during times of sickness and annual leave.

Main duties of the job

Responsibility for dealing with patients' monies and property in accordance with procedures laid down by the Finance Department.

Paying travel expenses to patients entitled because of their benefit or as requested by the Consultant if it is deemed necessary as part of their treatment.

Administration of petty cash system supporting the teams and community areas.

Provide admin support to the clinical team

Providing assistance with the Records Library when required, to assist with housekeeping with case note records, filing and photocopying as and when required.

Liaison with benefits office, regarding patients benefit payments and informing Social Security of patient overnight leave, as and when required.

To provide a supervisory role to receptionist and apprentices, this will include ensuring adequate cover is arranged for reception areas.

Dealing with all incoming and outgoing mail, processing, distributing and responding within limits

Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling

Co‑ordinate and facilitate the dissemination of information to and from the team.

Dealing efficiently, precisely and courteously with telephone callers

Ensure appointment booking system is maintained effectively

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job responsibilities

Please see attached job description and person specification

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Cycle to work scheme
• Salary sacrifice car scheme
• Blue Light Card Discounts

Person Specification

• GCSEs in Maths and English
• Leadership & Supervision
• EPR system
• excellent communication skills (written and verbal)
• Teamwork

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Laureate House, Greater Manchester Mental Health Hospital

£24,937 to £26,598 a yearper annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

437-7519105

Job locations

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Laureate House, Greater Manchester Mental Health Hospital