Cash Analyst

Unite Students; West of England; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Discretionary annual bonus

25 days holiday + buy/sell scheme

Employer pension contributions 5–11%

Healthcare & wellbeing benefits

Job summary

Unite Students in Bristol is seeking a Cash Analyst to join the Cash & Customer Accounts team. You will handle cash processing, bank reconciliations, rent collections and refunds using Oracle and ERP systems, with a focus on accuracy and timely processing.

The role involves reviewing card and direct debit collections, allocating payments to customer accounts, and supporting month-end close, ensuring reconciliations across multiple ledgers are completed accurately.

Qualifications

• Experience of financial processing environments.
• Ability to meet KPI/SLA targets.
• Experience with ERP solutions and reconciliation tasks.

Responsibilities

• Process and review DD and Card collections.
• Allocate daily direct credits from income bank accounts to customer accounts.
• Perform monthly and weekly bank reconciliations and control account reconciliations.
• Refund processing including credit card, manual refunds and Payit.

Skills

Bank reconciliations

Cash processing

Excel (Lookups & Pivot tables)

ERP systems

Education

Accounting qualification study (CIMA/ACCA/AAT)

Tools

Oracle

Job description

The Role

The Customer Accounts team have an exciting oppotunity for a Cash Analyst to join us in our Bristol office. Reporting to the Cash Team Supervisor, the Cash Analyst will deliver a high level of customer service, executing efficient cash processing, bank reconciliation, rent collection and refund processing via a variety of automated and manual processes.

About The Team

The Cash & Customer Accounts team has overall responsibility for collecting, paying and allocating all inbound and outbound cash payments to the correct customer account or account code. The main accountabilities include:

• Customer refunds
• Bank and GL reconciliations
• Payment plans and promises
• Customer account allocations
• Outbound payments including Treasury, AP and Payroll
• Customer account queries

The Team provides process appreciation, training guidance and is a centre of payment and customer account knowledge and expertise for other Unite Functions, Properties and Cities.

What You’ll Be Doing

• Process and review DD and Card collections
• Process and review AUDDIS and ADDACS file transfer
• Allocation of daily direct credits from all Income bank accounts onto customer accounts
• Daily transfers of rents provided by Alder King for commercial and third party receipts
• Produce Card and DD property breakdowns
• Daily transfer of collections from rent collection accounts to individual facility rent accounts via internal account transfers
• Raise journal input for daily transfers
• Chargebacks and DDI investigation and challenge where appropriate
• Enter manual CHAPS and BACS onto Oracle
• Upload bank statements into Oracle cash manager on a daily basis
• Monitoring and identification of sundry receipts & payments into Accounts payable bank accounts ensuring subsequent journaling and matching of items is completed
• Matching bank accounts
• Performing monthly bank reconciliations and weekly review of balances
• Performing control account reconciliations
• Refund processing including credit card, manual refunds and Payit
• Liaise with our relationship banks to identify receipts and trace queried payments

Month End Responsibilities

• Carry out month-end tasks and cover during periods of absence
• Review a large number of bank transactions and postings to ensure all bank accounts are accurately reflected in Oracle
• Undertake weekly and monthly bank reconciliation processes and ensure that all reconciling items are being investigated and resolved
• Reconcile a number of control accounts, fully investigating any discrepancies across multiple systems
• Support Accounts Receivable month end close process

What We’re Looking for in You

• Studying towards and willing to study towards an accountancy qualification - CIMA /ACCA/AAT
• Understanding and appreciation of a financial processing environment
• Experience of developing and working within tight KPI`s / SLA`s
• A self-starter who can demonstrate initiative, with the ability to prioritise workloads of self and team members
• An ability to communicate at all levels and develop good working relationships
• Ability to organise workload to meet agreed deadlines
• Strong attention to detail
• Strong analytical and problem-solving skills
• Experience of working with ERP solutions
• Excel skills with a good understanding of Look-ups and Pivot tables

What You’ll Get in Return

• A discretionary annual bonus so you can share in the company`s success
• 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
• A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
• Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
• Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

About Unite Students

Founded in 1991, Unite Students is a FTSE 100 business and the UK`s leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with 74,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion.

We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students.

Employees, students and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.