Caseworker (voluntary)

The Dove Foundation for Global Change; Camden Town; Remote; GBP 40,000 - 60,000; Part time

Job summary

A charity organization in the UK is seeking dedicated Case Workers to provide support to women experiencing domestic violence. In this role, you will serve as a first point of contact, offering guidance and connecting clients to essential resources. The position allows for flexible remote volunteering and includes ongoing training and support. Ideal candidates should have excellent communication skills and an empathetic approach to sensitive conversations.

Benefits

Full training and ongoing support

Flexible, remote volunteering

The chance to make a meaningful difference

Qualifications

• Experience in social work, counselling, legal support, or related fields is a plus.
• Training will be provided.

Responsibilities

• Serve as a first point of contact for women seeking help.
• Offer confidential, empathetic support.
• Assess needs and connect clients to resources.
• Keep accurate case notes.
• Escalate urgent or high-risk cases.

Skills

Excellent communication & listening skills

Empathetic and professional

Organised and dependable

Ability to handle sensitive conversations

Multi-lingual

Job description

We are launching a new programme in the UK to support women experiencing domestic violence - and we are seeking dedicated Case Workers to join us in this vital work. This is more than a role; it's an opportunity to be a safe point of contact, a source of guidance, and a bridge to life-saving resources.

What you’ll do

• Serve as a first point of contact for women seeking help during your scheduled duty hours
• Offer confidential, empathetic support and clear guidance
• Assess needs and connect clients to legal, social, or community resources
• Keep accurate and confidential case notes for smooth handovers
• Escalate urgent or high-risk cases in line with safeguarding protocols
• Contribute to a professional, compassionate, respectful team culture
• Based in the UK, with reliable internet and ability to commit to duty shifts
• Excellent communication & listening skills
• Empathetic, professional, and able to handle sensitive conversations
• Organised and dependable, with a strong commitment to safeguarding
• Multi-lingual applicants welcome
• Experience in social work, counselling, legal support, or related fields is a plus - but training will be provided

What we offer

• Full training and ongoing support
• The chance to make a direct and meaningful difference in women's lives
• Experience in case management with a pioneering support programme
• Flexible, remote volunteering with set duty hours

About the Dove Foundation for Global Change

The Dove Foundation for Global Change is an international charity dedicated to advancing access to health, education, economic opportunity, and safety for women and young people around the world.

Our Vision

We believe that meaningful change must happen both from the top down and the bottom up - through policy reform, grassroots action, and international collaboration. Our work spans engaging with governments, multilateral organisations, and industry leaders, while also delivering regionally focused programmes that directly impact communities. Our vision is a world where everyone has the opportunity to live a life of decent quality. To achieve this, we promote the inclusion of women in all policies. At The Dove Foundation for Global Change, we are committed to building a world where women and girls can live with dignity, equity, and safety.