Caseworker (Mental Health)

Standguide Group; United Kingdom; Hybrid; GBP 26,000; Part time

Job summary

A leading mental health support organization in the United Kingdom seeks a Mental Health Caseworker to provide support to claimants with mental health needs. The ideal candidate will have relevant qualifications, excellent communication skills, and a commitment to mental health equality. Responsibilities include assessments, training, and collaboration with community services. The role offers a salary of £26,000 pro rata and multiple benefits including training, a pension scheme, and generous leave.

Benefits

Generous pension scheme

Company health plan

25 days annual leave + 8 bank holidays

5–10 sick days per year paid

Qualifications

• Minimum 1 – 2 years experience of delivering training.
• Previous experience working with income support claimants is preferred.
• Full UK Driving Licence required due to travel demands.

Responsibilities

• Provide one-to-one support to customers with mental health needs.
• Carry out assessments to identify transferable skills and strengths.
• Work in partnership with community mental health services.

Skills

Excellent communication skills

Experience delivering training

Knowledge of Jobcentre Plus programmes

Commitment to Mental Health equality

Education

Level 2 English and Maths

Relevant associated Mental Health Qualification

Job description

Caseworker (Mental Health)

Salary: £26,000 per annum, pro rata

Contract type: Sessional

Working hours: Up to 37.5 hours per week

Location: Multiple locations surrounding West Yorkshire including Bradford, Leeds, Keighley, Wakefield, Huddersfield

For over three decades, we have been dedicated to supporting individuals and employers across the UK. As a nationwide market leader, we have assisted over 13,000 people in the past year alone to retrain, embark on new career paths, or establish their own businesses.

We’re looking for a Mental Health Caseworker to help claimants who are furthest from work. You’ll provide one-to-one support, signposting to the right mental health services, and documenting progress and next steps. You’ll use your knowledge of mental health assessment tools to overcome barriers, maintain accurate records, and promote independence and wellbeing. The role requires flexibility across contract areas, on-site JCP interventions, and attendance at external appointments, with the ability to work autonomously and manage your own workload. If you're passionate about helping others succeed, we want to hear from you!

What you’ll do

• Be responsible for and aware of contractual targets in relation to the number of start and completion outcomes we are contracted to have on our provision
• Train customers in specific employability and functional skills in line with the requirements of the local labour market, and specific employers. Relevant customer documentation to be completed in line with company procedures
• Carry out assessments of the customers to identify their transferable skills, strengths, and experience
• Provide one-to-one support for our customers, job search sessions, exploring the local labour market and securing interviews with employers where required
• Assist customers to produce a realistic action plan leading back to work, including considering obstacles to the successful achievement of the plan and how to overcome them
• Provide one-to-one support to customers with mental health needs, signposting them to mental health support routes and improving their wellbeing
• Utilise custom-made and recognised tools to assess the severity and complexity of the claimant’s mental health needs through diagnostic assessment, identify barriers associated with mental health and produce a SMART action plan for the customer
• Work in partnership with community mental health services and other partner agencies to provide wrap around individual care and support locally

What you’ll need

• Level 2 English and Maths as a minimum
• Relevant associated Mental Health Qualification
• Excellent communication skills
• Experience of delivering training and/or teaching people of all ages (minimum 1 – 2 years)
• Previous experience of working with individuals claiming income support and incapacity benefit and the barriers they face
• Knowledge of Jobcentre Plus programmes and incentives for unemployed people
• A commitment to Mental Health equality/diversity, health & safety (including Safeguarding) and experience of delivering appropriate related strategies
• Full UK Driving Licence as this role requires travel
• Overseas equivalent qualifications will be accepted

Benefits

• CPD – Broad range of internal training to enhance your knowledge and skills
• Generous pension scheme, with the option to opt out
• Company health plan subject to successful completion of probation period
• 25 days annual leave + 8 bank holidays
• 5–10 sick days per year paid

We welcome applicants with lived experience and encourage applications that reflect the relevance to the post.

Standguide is an Equal Opportunities Employer and a Disability Confident Leader. We are committed to promoting equality of opportunity and value the diversity of our staff and customers. We thrive on creating positive working relationships, free from discrimination.

Successful candidates will be subject to satisfactory references and an enhanced DBS check.

For the full job description and person specification, please email Amy at [e-mail].