Case Worker

RGIT Australia; Canterbury; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Firm laptop

Ongoing training

Salary reviews

Annual leave

Job summary

RGIT Australia in Canterbury seeks a permanent, full-time Family Caseworker to join our busy Canterbury office, handling a diverse family caseload and progressing public and private law matters.

The role is ideal for an experienced Paralegal or Caseworker aiming to take on greater responsibility while developing their career within Family law. You will work under supervision, engaging with clients and professionals to ensure high-quality service.

Qualifications

• Experience in Family law, ideally managing or supporting your own caseload.
• Strong understanding of Family law with interest in public and private matters.
• Confident in dealing directly with clients and professionals.
• Excellent organisational and communication skills.
• Ability to manage workload effectively and work under pressure.
• Capable of working independently with appropriate supervision.

Responsibilities

• Run cases in your own right with supervision and manage a range of Family matters.
• Provide the highest level of client care in the management of client matters.
• Manage your own caseload under supervision.
• Undertake both public and private law Family work.
• Support Fee Earners to ensure effective team caseload management.
• Build relationships with clients, internal and external parties.
• Create letters and documents on the case management system.
• Attend clients and take detailed notes.
• Complete public funding applications when required.
• Collate and redact large volumes of documentation for Court bundles.
• Liaise with local authorities, the Police and medical professionals.
• Liaise with Courts and experts as required.
• Progress matters efficiently and meet deadlines and case requirements.
• Undertake fee-earning work and contribute to the Family department's development.

Skills

Family law experience

Caseload handling

Client communication

Organisational skills

Ability to work under pressure

Independent with supervision

Job description

Full-time Permanent Entry Level

Posted 19 Aug 2026

Description

Family Caseworker – Canterbury Office

We are seeking a permanent, full-time Family Caseworker for our busy Canterbury office to join our expanding Family team.

This is an excellent opportunity for an experienced Paralegal or Caseworker who is looking to take on greater responsibility for their own caseload and develop their career within Family law.

Your Profile

You will preferably:

• Have experience working within Family law, ideally with experience of managing or assisting with your own caseload.
• Have a strong understanding of Family law and an interest in developing your experience across both public and private law matters.
• Be confident dealing directly with clients and other professionals.
• Have strong organisational and communication skills.
• Have the ability to manage your workload effectively and work under pressure.
• Be capable of working independently while benefiting from appropriate supervision and support.

The Role

The successful candidate will be able to run cases in their own right with supervision and will take responsibility for a range of Family matters.

You will:

• Provide the highest level of client care in the management of client matters.
• Manage your own caseload under appropriate supervision.
• Undertake both public and private law Family work.
• Provide support to Fee Earners where required, helping to ensure the effective management of the wider team caseload.
• Build strong relationships with clients and internal and external parties.
• Ensure that files are managed effectively and accurately, including creating letters and documents on the case management system.
• Attend clients and take detailed notes.
• Complete public funding applications where required.
• Collate and redact large volumes of documentation for Court bundles where necessary.
• Liaise with local authorities, the Police and medical professionals to request and receive documentation.
• Liaise with Courts and experts as required.
• Take responsibility for progressing matters efficiently and ensuring that deadlines and case requirements are met.
• Undertake fee-earning work and contribute to the continued development of the Family department.

This role would suit someone who is ready to move beyond a purely support-based Paralegal position and take on greater responsibility for case holding and client work.

Working with us

Salary: £27,000 per annum.

We will offer ongoing training and support to develop your career as part of a strong and growing multi-office team.

Our offices are friendly, working entirely paperless with recent significant investment in modern IT to enable you to work proficiently.

We offer a great package of annual leave to ensure you get enough time away from work. Our annual leave for this role provides 23 days (plus bank holidays / Christmas and New Year). We review annual leave and increase with service.

Employee benefits with GTS

• Pension Scheme with employer contribution
• Administrative support
• Firm laptop
• Ongoing training and development
• Support from colleagues for case cover
• Supportive supervision from mentors
• Annual appraisals and salary reviews
• Bi-annual parties for Summer and Christmas
• Additional perks and benefits
• Competitive training packages

We have a dedicated in-bound telephony team to take calls and messages for our fee earners. Lawyers also have the benefit of dictation and support staff to assist in easing the pressure and enabling efficient working.

We are a multi-office, multi-service Legal 500 and Chambers & Partners firm recognised for excellence in a variety of legal fields.