Case Manager – Tenancy and Estates (Hybrid)

Essential Employment; Taunton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in England is seeking a Case Manager to oversee the management of social housing properties in Taunton. This hybrid role involves assisting vulnerable customers, managing tenancies, and ensuring compliance with housing regulations. The ideal candidate should possess strong interpersonal skills and have knowledge of housing laws. A full-time temporary contract with a pay rate of £19.20 per hour is offered.

Qualifications

• Accessibility for customers and handling housing inquiries.
• Experience dealing with vulnerable people.
• Ensuring adherence to housing policies and procedures.

Responsibilities

• Oversee administration and management of social housing properties.
• Record all customer contact accurately on the Open Housing System.
• Manage complex cases providing support to vulnerable customers.

Skills

Strong interpersonal skills

Knowledge of housing laws and regulations

Ability to manage diverse responsibilities

Job description

Case Manager – Tenancy and Estates (Hybrid) needed in Taunton, £19.20ph

PAYE – Reference: OR17598

To oversee the administration and management of social housing properties. With an overall responsibility of between 550 and 750 tenancies.

• Tenancy and Estates Case Manager needs to be accessible to our customers and deal with all housing related enquiries from giving initial tenancy advice to managing complex cases, which involve providing comprehensive support to our vulnerable customers to ensure that they sustain their tenancies.
• All contact with our customers must be recorded accurately on the Open Housing System. The role involves dealing with vulnerable people on a regular basis.
• You will need to ensure that housing policies and procedures are adhered to.
• This position ideally requires strong interpersonal skills, knowledge of housing laws and regulations and the ability to manage a diverse range of responsibilities.

Working pattern is 3 onsite 2 off per week

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to [e-mail] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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