Case Manager

i-Jobs; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking a Case Manager in the United Kingdom to manage and support social housing properties. The ideal candidate will work closely with vulnerable customers, providing tenancy advice and maintaining adherence to housing policies. Strong communication skills and experience with vulnerable individuals are essential. The position is based in Taunton and offers a pay rate of £19.20 per hour, with 37 hours of work per week.

Qualifications

• Experience in dealing with vulnerable people.
• Strong interpersonal skills.
• Knowledge of housing laws and regulations.
• Ability to manage diverse responsibilities.

Responsibilities

• Manage and oversee social housing properties.
• Handle 550 to 750 tenancies.
• Provide initial tenancy advice and manage complex cases.
• Support vulnerable customers to sustain their tenancies.
• Record all customer interactions on the Open Housing System.
• Ensure adherence to housing policies and procedures.
• Work closely with vulnerable individuals regularly.

Skills

Interpersonal skills

Experience dealing with vulnerable people

Knowledge of housing laws and regulations

Ability to manage diverse responsibilities

Tools

Open Housing System

Job description

Case Manager

Location: Moorland House, Moorland Road, Taunton, TA1 2FG
Start Date: ASAP
Contract Duration: 3+ month
Working Hours: Mon Fri, 09 00, 37 Hours per week
Pay Rate: £ 19.20 per hour
Job Ref: OR17598

Job Responsibilities

• Manage and oversee social housing properties.
• Handle 550 to 750 tenancies.
• Provide initial tenancy advice and manage complex cases.
• Support vulnerable customers to sustain their tenancies.
• Record all customer interactions on the Open Housing System.
• Ensure adherence to housing policies and procedures.
• Work closely with vulnerable individuals regularly.

Person Specifications

Must Have

• Experience in dealing with vulnerable people.
• Strong interpersonal skills.
• Knowledge of housing laws and regulations.
• Ability to manage diverse responsibilities.

Nice to Have

• Experience with the Open Housing System.

DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.