Case Management Developer

Better Days Recruitment Ltd; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A reputable recruitment agency is seeking an experienced Case Management Developer to lead the implementation of a new system. You will work closely with the IT team and end users to gather requirements and ensure successful integration. Ideal candidates will have strong CMS development skills, experience in agile environments, and exceptional communication abilities. This role offers flexible remote work options and competitive benefits.

Benefits

Competitive salary

Great company benefits

Positive working environment

Qualifications

• Solid experience in development and configuration in a Case Management System.
• Experience of working in a Law Firm is a huge advantage.
• Confident to engage with end users and external providers.

Responsibilities

• Lead the technical side of the project for new case management system.
• Gather technical requirements from end users.
• Provide ongoing development and support for the new system.

Skills

Development and configuration in Case Management System

Experience with 'Share Do' CMS

Familiarity with Agile methodologies

Knowledge of C#

Knowledge of SQL

Excellent knowledge of MS Visio

Excellent knowledge of MS Word

Knowledge of MS DevOps

Experience in gathering requirements

Excellent communication skills

Job description

My client is expanding their IT team and are looking to recruit an experienced Case Management Developer. This is a brand-new role, and we are looking for someone with demonstrable experience of development and configuration within a new case management system that is being introduced and integrated.

This will enable the business to focus on developing and delivering improvements across all departments and all users within applications to maximise operational efficiencies and enhance the client experience.

The project will phase out the old legacy system while introducing and integrating the new one. The Case Management Developer will be the main lead on the technical side of this project, working closely with the wider IT team and engaging and gathering technical requirements from end users. Considering the user journey and not being afraid to ask questions and challenge for functionalities that are requested.

The right candidate will become the subject matter expert for the new system and providing ongoing development, support, and future upgrades as and when required.

You will be a fast learner and enjoy learning a new CMS, working closely with the external provider. This is a great role for someone that is already developing and configuring on a CMS and would like a fresh challenge and want to become a lead in your field of expertise.

The Head Office in Crawley, West Sussex and you would be required to ideally work two days a week in either the Crawley or the London office, then three days working from home. There is a competitive salary, great company benefits and a positive and progressive working environment.

Skills/experience/attributes:

• Solid experience of development and configuration in a Case Management System is essential - Any Case Management System experience is acceptable
• Experience of knowledge of working with 'Share Do' CMS would be a great advantage
• Familiarity with Agile methodologies
• Knowledge of C# and SQL is an advantage
• Excellent knowledge of MS Visio
• Excellent knowledge of MS Word
• Knowledge of MS DevOps and source control
• Highly organised and pro‑active
• Experience of gathering requirements from within a business
• Confident to engage with end users and external providers
• Experienced enough to 'hit the ground running'
• Confident to challenge and ask questions
• Ability to understand the user's journey
• Excellent time management and the ability to meet deadlines
• Outstanding communication skills, verbally and written
• Experience of working in a Law Firm is a huge advantage
• Fast learner and enjoys learning new skills and technologies
• Capable of developing enterprise standard case management and workflow solutions both in a team and alone