Case Maintenance Technician

City Facilities Management; Northampton; On-site; GBP 29,000; Full time

Job summary

A leading facilities management company is seeking a Case Maintenance Technician for a nightshift role in Northampton. Responsibilities include carrying out refrigeration maintenance at various sites while maintaining high standards of customer service and safety compliance. Candidates should be self-motivated and possess good communication skills. A full driving license is required, and flexibility for travel may be necessary.

Qualifications

• Good communication skills (written and verbal).
• Customer focused and helpful/professional manner.
• Flexible approach to work and commitment to outstanding service.

Responsibilities

• Carry out refrigeration case maintenance tasks efficiently.
• Comply with Health and Safety policies and standards.
• Support team in achieving set targets in line with SLA.

Skills

Good communication skills

Customer focused

Self-motivated

Hands-on approach

Ability to work independently

Education

GCSE standard education

Job description

Overview

Job Title: Case Maintenance Technician - Nightshift

Location: Home Counties / Northampton

Contract: Permanent

Salary: £28,711.80 per annum

Working Pattern: Monday & Thursday 8pm - 8am; Tuesday & Wednesday 8pm - 7:30pm

Job Purpose

The purpose of this role is to carry out planned refrigeration case maintenance programme across several site locations in line with agreed SLA. All works will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.

Key Accountabilities

• To comply with the Health and Safety at Work Act and the company's Health and Safety Policy at all times.
• To work with company and client colleagues to ensure that laid-down standards of quality are maintained at all times.
• To represent the company in a professional and competent manner at all times and develop a good working relationships within City and client colleagues.
• To provide support to case maintenance teams in working towards achieving set targets in line with SLA
• To carry out all case maintenance tasks assigned within the allotted time period to the satisfaction of the company and client.
• To be aware of regulations and codes of practise applicable to the tasks. Specifically
  • De merchandising Remerchandising of the refrigeration units
  • Utilisation of chemicals
• To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.
• To comply with any other reasonable request or instruction from the company. When require support other engineering disciplines to provide flexibility to service delivery
• To work in a manner to support the achievement of company KPIs
• To work in a manner to support lowest cost to operate ethos
• To ensure all systems are working to optimum energy efficiency.

Knowledge, Skills and Abilities

Essential

• Good communication skills (written and verbal)
• Helpful/professional manner
• Customer focused
• Self-motivated
• A hands-on, can-do and flexible approach to your work is an essential requirement
• You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
• Ability to work with minimum supervision
• Degree of flexibility required. May be required to stay away from home.
• Current full driving licence - on occasions required to drive to support Team Leader

Desirable

• GCSE standard education Experience of refrigeration equipment
• Retail experience
• Cleaning industry experience
• PC/iPad Literate- Apple and Android