Caretaker - General Maintenance - Student Accommodation

Student Roost; Plymouth; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading student accommodation provider in Plymouth seeks a Caretaker to ensure building safety and maintenance. Responsibilities include performing repairs, conducting compliance checks, and collaborating with site management. Ideal candidates will have a strong attention to detail, experience in customer service, and the ability to problem-solve effectively. Join a team that values innovation and personal contributions, ensuring a great living environment for residents.

Benefits

Training and development opportunities

Supportive team environment

Qualifications

• Ability to carry out small repairs and maintenance tasks.
• Strong focus on safety and compliance checks.
• Willingness to engage in hands-on maintenance work.

Responsibilities

• Ensure the building is well-maintained and safe for residents.
• Respond to urgent maintenance issues promptly.
• Work collaboratively with the site management team.

Skills

Attention to detail

Customer service

Problem-solving

Maintenance skills

Job description

Are you someone who prides themselves on ensuring an environment is not only safe, but the best it can possibly be? Our Caretakers are just that: individuals who take care of our buildings, providing not only safe spaces for our residents and team members, but also going over and above to keep our buildings well‑maintained and looking fantastic. As a Caretaker at Student Roost, you are involved in all aspects of building maintenance, from carrying out small repairs to escorting third‑party contractors to any issues within your building. You will also take the lead on compliance checks with your keen eye for detail and precise reporting skills. And just as you care for our buildings and the people within them, we'll take care of you.

• You will be the engine room of the property, working alongside the team and responding to urgent maintenance issues with confidence. Even if you cannot fix the problem, you can report it swiftly.
• Every student is different and so are the teams that work in our properties. Don't leave your personality at the door and please bring your whole self to work - it's this 'you' we want to see every day.
• We never walk past a problem and you will take pride in the day‑to‑day maintenance of the property, with a strong focus on customer service, attention to detail and a respectful approach that comes with working in someone's home.
• Adopt a consistent and unrelenting approach to ensuring that your property is safe, through accurate and detailed compliance checks and swift reporting of non‑compliance.
• Have a keen eye for anything that needs repairing or replacing, from painting to putting up shelves, unblocking drains to stopping leaks.
• Develop a keen understanding of planned preventative maintenance at your property and become your sites go‑to for PPM queries.
• You’ll be happy to get your hands dirty by managing your property's bin store area and taking the lead to ensure contaminated waste is correctly disposed of.
• Get off to the Best Start Ever and learn the Student Roost way of doing things. Our online learning platform will make sure you're equipped with all the skills you need & we'll offer you the opportunity to attend in person training courses to develop your skills too.
• Understand that safety and welfare are never overlooked so you must be able to use all equipment safely and efficiently, as well as escort, monitor and assist the quality of work of contracted landscapers and specialist engineers attending site.
• Be your building's maintenance expert, learning the quirks that make your site unique and the areas of your property that require additional care.
• Work closely with the site manager and assistant manager to ensure any maintenance issues that require a third‑party contractor are raised and reported and that planned preventative maintenance is carried out in line with the appropriate timescales.
• Our value Be Bold, Be Heard instils an open culture where we want to hear new ideas and how we can implement solutions to improve.
• So you know what we're looking for, but what are you looking for from your next employer? Sure, Student Roost has a portfolio of purpose‑built student accommodation properties across the UK - but more than that, Student Roost is its people.
• There is a lot of statutory compliance jobs with this role, to make sure we are keeping our residents safe, so sometimes it might feel a little repetitive.
• Summer turnaround: This is when our residents leave us and it's the busiest time in our calendar. It can involve clearing out residents' rooms, supporting with higher than usual levels of maintenance, and just generally helping out.
• Please note that as part of our safety first culture - this role is subject to requiring a Basic DBS check as part of our pre‑employment checks.