Caretaker

Social Interest Group; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A not-for-profit organization in Kent is seeking a Caretaker to maintain properties and support individuals with housing-related needs. The role involves cleaning, maintenance tasks, and a strong focus on customer service. Ideal candidates will have caretaking experience and a dedication to quality. The position offers competitive benefits including 25 days annual leave and development opportunities.

Benefits

25 days annual leave

Employer Pension Contribution

Discounted tickets for events

Access to mental health support

Training and development opportunities

Life Assurance Scheme

Cycle-to-work scheme

Qualifications

• Experience in caretaking, housekeeping, or handyperson work.
• Understanding of health, safety, and environment in residential services.
• Ability to work independently and as part of a team.

Responsibilities

• Clean buildings and carry out end of tenancy deep cleans.
• Prepare accommodation for new occupants.
• Perform basic repairs and maintenance as needed.

Skills

Customer service skills

Good communication

Attention to detail

Proactive problem solving

Job description

Overview

We’re looking for a Caretaker to join our team based in Medway, Kent. You will support the team to ensure our properties are maintained to a high standard by carrying out a variety of tasks including cleaning and handy person duties. You will deliver a professional, customer service focused service to ensure our properties are safe and work towards our good homes standard. You will be based within our Medway homeless project, focused on people with a housing-related support need, including people experiencing homelessness, in unsuitable accommodation, or at immediate risk of homelessness.

Responsibilities

• Clean buildings and rooms including end of tenancy deep cleans
• Prepare accommodation for new occupants
• Carry out basic repairs and maintenance which could include furniture upkeep, gardening, replacing bulbs, painting and decorating
• Work closely with teams to carry out risk assessments
• Work with external partners for further repair tasks

Qualifications

• Keen interest in Caretaking with an understanding of health, safety, and environment, with the ability to apply this practically to a residential service. You will be able to take ownership of your role and projects, and can work independently as well as part of a team. You will understand the needs of our residents and able to work flexibly to meet tailored needs for our residents and staff.
• Proven appropriate experience in a similar role, this can include housekeeping, cleaning, or handyperson work
• Proactive nature, with the ability to make decisions and use initiative to provide logical solutions, taking ownership and accountability
• Excellent communication skills both written and oral including relationship building
• Attention to detail and quality, with high level of organisation skills
• Knowledge of Health, Safety, and Environment laws and practices in accommodation settings
• Understanding of the housing needs of people with multiple and complex needs

Values

• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Benefits

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.