Carer Support and Wellbeing Worker

Hertfordshire Partnership University NHS Foundation Trust; St Albans; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading mental health trust in St Albans is seeking a Carer Support and Wellbeing Worker to provide high-quality community mental health care. The role involves coordinating work related to the Carers Agenda and performing assessments. Applicants should have an NVQ level 3 qualification and experience with carers. Benefits include a 5% high-cost allowance and flexible working options. This is a fantastic opportunity for compassionate individuals committed to making a difference in the lives of those with mental health challenges.

Benefits

5% high cost allowance supplement

27 days annual leave

Flexible working options

Access to pension scheme

Subsidised gym membership

Access to counselling service

Qualifications

• Must have NVQ level 3 qualification or agreement to undertake training.
• Direct experience with carers is essential.
• Ability to plan and work unsupervised.

Responsibilities

• Coordinate work relating to Carers Agenda.
• Carry out Carers Assessments.
• Maintain a friendly and efficient manner when dealing with others.

Skills

Care Act 2014

Triangle of Care

Understanding of mental illnesses

Good written communication

Good verbal communication

Ability to manage workload

Education

NVQ level 3 qualification or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Go back Hertfordshire Partnership University NHS Foundation Trust

Carer Support and Wellbeing Worker

The closing date is 31 December 2025

Please be aware that HPFT are not offering sponsorship for the HCA/ Support Worker roles and you must have the right to work in the UK in order to apply.

If you are a graduate visa holder, you must have at least 12 months before expiry.

We have a new opportunity for a Carer Support & Wellbeing Worker to join us in delivering high quality community mental health care within the North West of Hertfordshire.

We have a vacancy in our multi-disciplinary Community Mental Health Team based in St Albans serving the needs of people within this diverse locality. This role is to support carers who provide care and support to their loved one.

We are seeking enthusiastic, compassionate people who hold a strong belief in recovery for people with severe and enduring mental health problems.

We look forward to hearing from you!

Main duties of the job

The successful candidate will:

• be responsible for coordinating work relating to the Carers Agenda and carry out Carers Assessments
• be able to use their initiative when dealing with carers
• maintain a calm, friendly and efficient manner when dealing with carers, service users, colleagues and other professionals
• be able to develop in order to meet the ever changing demands and needs of the service.

At HPFT our staff are our most important resource, and we offer:

• thorough induction to your role and team
• regular, good quality supervision
• a range of developmental opportunities to support you to grow in your profession and your practice
• 5% on top of basic salary high cost allowance supplement
• 27 days annual leave, rising to 29 days after 5 years and 33 days after 10 years
• Flexible working options across the Trust including compressed hours, term-time contracts, part-time working etc
• Access to one of the UK's best pension schemes
• Continuing professional development opportunities
• Access to vocational qualifications
• Regular appraisal, plus monthly Inspire Awards and annual Staff Awards
• Access to a wide range of discounts from NHS discounts and other local and national sites
• Subsidised gym membership
• Access to free, confidential counselling service for all staff
• Access to a spiritual care team offering support to people of all faiths
• Access to an equality and diversity staff network providing support for staff
• Recognition of a number of trade unions

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

About us - Hertfordshire NHS Partnership Trust

Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk... https://www.hertsnhsgreattogether.co.uk/

Job responsibilities

Please see the attached job description and person specification for more information on the job and responsibilities.

Person Specification

QUALIFICATIONS/EDUCATION/TRAINING

• NVQ level 3 qualification or mental health certificate level 3 or equivalent or agreement to undertake such training as soon as resources permit.

PREVIOUS EXPERIENCE

• Direct work with carers
• Carrying out assessments

SKILLS/KNOWLEDGE/ABILITY

• Care Act 2014
• Triangle of Care
• An understanding of the issues and concerns of carers
• Ability to plan and manage own workload and to work unsupervised
• Ability to provide practical support to enable carers to achieve their wellbeing aims
• An understanding of mental illnesses and the mental health system
• Knowledge of local resources including welfare benefits and employment support

COMMUNICATION SKILLS

• Good written communication skills including ability to write reports and letters
• Good verbal communication skills including the ability to observe and listen effectively
• Ability to use IT programmes effectively including email, Microsoft Word, Excel and PowerPoint

ANALYTICAL SKILLS

• Ability to analyse information and create innovative personalised solutions
• Ability to research information and resources

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Hertfordshire Partnership University NHS Foundation Trust

£27,485 to £30,162 a yearper annum, pro rata (Inclusive of 5% HCAS)